DCM seeks a Technology Analyst, Level 1, for a hybrid position based in Brampton, ON. Engage with clients by delivering vital technical support on the DCM FLEX e-Commerce platform.

In this full-time, one-year contract role, your responsibilities will include providing customer support, troubleshooting technical challenges, and managing online profiles. Your skills in problem-solving and customer service will ensure clients receive comprehensive solutions. Join DCM, a leader in tech-enabled marketing solutions, and make a difference in our operations.

Key Responsibilities: • Provide Level 1 technical assistance to clients • Address client inquiries and troubleshooting issues • Manage online user configurations and catalogues

Requirements: • Post-secondary diploma or degree needed • Minimum 1 year of technical support experience • Solid knowledge of customer service and problem-solving • Familiarity with Microsoft Office Suite required

Showcase your technical and customer service expertise as a Technology Analyst with DCM. #J-18808-Ljbffr

📌 Hybrid Technology Analyst at DCM (Winnipeg)
🏢 DCM
📍 Winnipeg