Position Description

We are seeking an experienced Jira Administrator for a 3-6 month engagement to support, maintain, and optimize an existing Atlassian Jira environment.

Working with business, delivery, technology, and support teams, you will help stabilize the platform, streamline configurations, improve governance and automation, and ensure Jira remains scalable and maintainable.

A key objective of this engagement is to leave behind a well-documented and streamlined Jira environment, supported by clear administration procedures and knowledge transfer.

Your future duties and responsibilities

- Administer and support Jira projects, users, roles, permissions, workflows, screens, fields, issue types, notifications, and schemes.
- Review the existing Jira setting and simplify or standardize workflows, fields, screens, schemes, permissions, filters, dashboards, and other configurations.
- Design and optimize Jira workflows and automation rules based on business and delivery requirements.
- Troubleshoot Jira configuration, workflow, permission, notification, performance, and user access issues, including Level 2/Level 3 administration support.
- Create and maintain JQL queries, filters, dashboards, and reports for operational and management needs.
- Establish Jira administration standards, naming conventions, configuration guidelines, access controls, and governance practices.
- Support Jira integrations, applications/plugins, upgrades, migrations, testing, and platform improvement initiatives where applicable.
- Document configurations and administrative procedures and provide knowledge transfer to internal support or administration teams.

Required Qualifications To Be Successful In This Role

- 3+ years of hands-on Jira administration experience in a medium-to-large enterprise environment.
- Strong knowledge of Jira administration, including projects, workflows, issue types,



screens, custom fields, permissions, notification schemes, roles, groups, filters, dashboards, and Jira Automation.
- Strong working knowledge of JQL.
- Experience troubleshooting complex Jira configuration and access issues.
- Experience gathering requirements and translating business processes into Jira solutions.
- Strong understanding of Jira configuration best practices and administration governance.
- Experience documenting system configurations and operational procedures.
- Solid analytical, troubleshooting, and communication skills, with the ability to work independently and collaborate with technical and non-technical stakeholders.

Preferred Qualifications

- Experience with Jira Cloud and/or Jira Data Center.
- Experience administering Jira Service Management and Confluence.
- Experience with ScriptRunner or other Atlassian Marketplace applications.
- Experience with REST APIs and Jira integrations.
- Experience with Jira migration, consolidation, or cleanup initiatives.
- Familiarity with Agile, Scrum, or Kanban delivery practices.
- Atlassian Jira Administrator or related Atlassian certification.

Engagement

Role: Jira Administrator

Duration: 3-6 months

Engagement type: Contract / Temporary Assignment

Experience level: Intermediate to Senior

Primary focus: Jira administration, support, optimization, governance, documentation, and knowledge transfer

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership,



teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

📌 Jira Administrator - Contract (Halifax Regional Municipality)
🏢 CGI
📍 Halifax Regional Municipality