Junior IT Field Service Technician

Location: Lethbridge, AB

Employment Type: Part-Time / Full-Time

Company: TechBridge IT Services

About Us

TechBridge IT Services is an Alberta-based IT services company delivering reliable technology solutions and hands-on support to businesses across the region. We focus on keeping client networks, computers, and specialized equipment running smoothly while continuously expanding our capabilities.

We are currently seeking a motivated Junior IT Field Service Technician to join our team and assist with the deployment, troubleshooting, and maintenance of a wide range of computing and electronic devices.

Previous field-service experience is not required. Training and guidance will be provided. We are looking for someone with a good technical foundation, a willingness to learn, and the ability to provide reliable and professional service to our clients.

Position Overview The Junior IT Field Service Technician will support onsite installation, diagnostics, and repair of various IT hardware, including computers, networking equipment, and electronic transaction devices.

This is a hands-on field position where you will develop practical technical skills while working in real customer environments. TechBridge IT Services will provide training on our procedures, equipment, and the types of service work you will be expected to perform.

As you gain experience, you will be expected to handle service calls more independently while continuing to receive support from the team when needed.

Key Responsibilities

- Install, configure, and troubleshoot IT hardware such as desktops, laptops,



printers,

networking devices, and transaction terminals (POS, pin pads, kiosks, etc.).
- Perform onsite service calls to diagnose and resolve technical issues efficiently.
- Support basic network connectivity troubleshooting (Wi-Fi, cabling, switches,

routers).
- Communicate with clients via email or phone to provide updates and clarify service

needs.
- Document service activities, equipment handling, and troubleshooting procedures.
- Assist with inventory management, including organizing, receiving, and returning

equipment.
- Contribute to internal knowledge base articles and process documentation.
- Maintain professionalism and represent the company positively during onsite visits.

What We’re Looking For
- Education or training in Information Technology, Electronics, Networking, or a

related field is preferred.
- Foundational understanding of computer hardware, operating systems, and basic

networking.
- Willingness to learn and participate in company-provided technical and field service training.
- Strong problem-solving skills and attention to detail.
- Explicit written and verbal communication abilities.
- Ability to work independently in the field with minimal supervision after appropriate





training.
- Valid driver’s license.
- Access to a reliable vehicle for travelling to client sites and service calls.
- Reliable, punctual, and able to manage assigned service calls responsibly.

Training & Development We understand that a junior technician may not have experience with every system or piece of equipment we support. Training will be provided to help you become comfortable with our service procedures, equipment, troubleshooting processes, and customer environments.

You will initially receive guidance and support while learning the role. As your skills and experience develop, you will gradually take on more independent service calls and technical responsibilities.

Why Join Us?

This position is an opportunity to build real-world IT experience while receiving hands-on training. You’ll work with computers, networking equipment, electronic transaction devices, and other business technology in live customer environments.

Rather than expecting you to know everything on your first day, we are looking for someone with the right technical foundation, reliability, and willingness to learn.

As TechBridge IT Services grows, there will be opportunities to develop your technical skills, take on more advanced assignments, and grow into greater responsibilities within the company.

How to Apply

Send your resume with the subject line:

Application – Junior IT Field Service Technician to [email protected]

Pay: From $17.00 per hour

Work Location: Hybrid remote in Lethbridge, AB

📌 Junior IT Technician (Lethbridge)
🏢 TechBridge IT Services
📍 Lethbridge