Are you looking for an opportunity to showcase your fantastic customer service skills? If you are, we have the perfect opportunity for you! Drake International is currently looking forOperational Service Representativefor one our client in theMississauga Area .Job OverviewWe are seeking enthusiastic and customer-focused individuals to join our team as Operational Service Representatives (OSRs) during a high-profile international event at the airport. This temporary assignment will run from mid-May to July 5, supporting increased passenger volumes during the FIFA peak period. In this role, you will play a key part in enhancing the passenger experience by providing wayfinding assistance, customer support, and helping maintain smooth passenger flow throughout the airport. This is a customer-service-focused position and does not involve security screening or enforcement duties.What we offerLocation: Mississauga, L5P 1B2Pay Rate: 18.20/hourJob Type - TemporaryOpportunity to work in a dynamic, fast-paced airport environmentWhat you doProvide wayfinding and directional assistance to passengersDeliver high-quality customer service to travelers, including athletes, media,



and the publicSupport passengers during peak travel periods and high-traffic situationsAssist with general passenger flow and congestion managementOffer hands-on assistance when required (service-related support)Work across both public (pre-security) and secure (post-security) areas, where applicableMaintain a professional and approachable presence at all timesWho are youA strong communicator with excellent interpersonal skillsCustomer service oriented with a positive, helpful attitudeComfortable working in a quick-paced, high-volume environmentAble to remain calm and professional when assisting stressed or difficult passengersFlexible and reliable, with availability to work varying shifts, including weekendsAble to complete required training prior to assignment startEligible to obtain and maintain required airport security clearance (RAIC or equivalent)If this sounds like a fit for you, we invite you to apply today! This position is immediately available.Drake International is an equal opportunity employer committed to accessibility, inclusivity, and diversity. Accommodation is available throughout the recruitment process. If you require accommodation, please contact your Branch Representative.#J-18808-Ljbffr

📌 Operational Service Representative - C$18.2 An Hour (Winnipeg)
🏢 Drake International
📍 Winnipeg