KeyholderAs a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution.You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself.What You’ll DoLeadership & SupervisionLead and supervise the team in the absence of the Store Manager/Assistant Manager.Assist with daily operations, including cash handling, opening/closing, and KPI tracking.Provide exceptional customer service with product knowledge and personal recommendations.Build and maintain a client book, fostering relationships and loyalty.Achieve sales targets through outstanding service and brand values.Address customer service issues promptly and professionally.Store Operations & Visual MerchandisingMaintain high store standards,
ensuring a welcoming and organized environment.Oversee stock replenishment to align with demand and visual standards.Support new hires and encourage team development, promoting a growth-focused culture.Motivate the team to meet sales goals, fostering a results-oriented environment.Brand Experience & Client EngagementCreate an inclusive, personalized shopping experience, welcoming clients to our collections.Guide clients through their shopping journey, meeting their unique needs.Who You Are1+ year of experience in retail or customer service, with supervisory experience preferred.Enthusiastic about providing exceptional customer service and working in luxury retail.Knowledgeable and passionate about fashion trends.Excellent communication skills, with a friendly, approachable, and persuasive demeanor.Adaptable and open to pursuing a career in retail management.Social media presence is a plus but not required.Flexible availability, including evenings, weekends, and holidays, is required.BenefitsCompetitive base hourly pay and an individual commission structure. Your benefit package includes a50% shopping discount, aseasonal wardrobe offering, and acell phone contribution. We also provide generouspaid time off ,paid parental leave ,pet perks, and support through ourEmployee Assistance Program (EAP)andMAVEN Family Planningprogram.CompensationVANCOUVER COMPENSATION RANGE: $19.50 — $24 CAD#J-18808-Ljbffr
📌 Pt Keyholder Maje @ Mcarthurglen Outlet, Richmond, British Columbia - C$19.5 - C$24 An Hour (Winnipeg)
🏢 MAJE
📍 Winnipeg