Shift 11am to 7:30pmThe purpose of theProject Advisorrole is to assist the Manager in immediately responding to the volume of inquiries by consulting on customer requests, making recommendations and then turning this into detailed quotes and work orders; then expediting each order into production.The ideal applicant will have strong communication and customer service skills, attention to detail and the ability to work on tight deadlines. Candidates must present a polished, professional image and be able to accomplish several tasks daily with tight deadlines. Supervisory or customer service skills are mandatory.Position TitleProject AdvisorEmployment TypeFull-time, hourlyLocationONSITE Downtown TorontoReports toManagerWhat You Will Be DoingAssisting the Manager in immediately responding to inquiriesCapturing the customer’s specifications into detailed estimates or work ordersJob specifications, pricing details and other instructions are clearly itemizedExpediting work orders into productionEnsuring that all work in the location is moving along and will be complete prior to customer deadlineCash handling and invoicing are done in strict compliance with TPH policies and proceduresEnsuring account and contact information is regularly verified and updated and the Manager is always kept informed of statusWorking with the manager to maintain customer relationshipsEnsuring the accuracy of data inputted into our systemsPreparing print-ready pdf files from customer-supplied artworkSkills That You BringExperience with Dynamics 365 CE is an assetExperience with the Adobe Creative SuiteExperience with Adobe AcrobatExperience with MS OfficeExperience with CRM tools is an assetCustomer Service experience in a retail environmentA consultative approach to working with our customersTeam leadership skillsEstimating and upsellingStrong written and verbal skillsYou AreDetail oriented/accurate – close attention to and review of work orders for accuracy and completeness, quality controlSense of urgency – will enjoy working in a quick-paced deadline driven environmentReliable – ability to work at a consistent rate of productivity, punctual, and a strong work ethicCoachable – open to feedback, able to collaborate and communicate with team members and customers, open to suggestions, adapt to new technologiesProblem solver – ability to innovate, open to new ways of getting the job done, willing to consult with others to find a third way, when unexpected challenges arise the ability to troubleshoot and consult teammates to find solutionsInclusion and Equal Opportunity EmploymentTPH is an equal opportunity employer that values diversity and inclusion. TPH does not discriminate based on race, citizenship, creed, gender, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Your accommodation request will be maintained as personal and confidential.Salary: $22.00 - $24.00 per hour#J-18808-Ljbffr
📌 Project Advisor, Digital Printing -Toronto Downtown - $22 - $24 An Hour (Winnipeg)
🏢 TPH
📍 Winnipeg