Position: Content Quality Assurance & AuditorDuration: 12 monthsLocation: 81 Bay St, Toronto, ON M5J 1E6 CanadaWork Model: HybridPay Rate:$[40] - $[45]About this opportunityOn behalf of our client, we’re seeking an experienced Content Quality Assurance & Auditor to support digital marketing campaign validation and audit initiatives within a leading enterprise workplace.In this role, you will be responsible for ensuring the accuracy, quality, and compliance of customer-facing communications across email, SMS, web, and automated journeys developed in Salesforce Marketing Cloud and Data Cloud. You will collaborate with cross-functional stakeholders to validate campaign assets and maintain high-quality delivery standards.What You’ll DoPerform QA/QC validation of email, SMS, web pages, and automated customer journeys.Evaluate campaign artifacts including journeys, automations, segments, data extensions, calculated insights, emails, and landing pages.Plan, prioritize, and execute testing activities across multiple concurrent campaigns.Execute formal sign-off of digital assets prior to deployment.Ensure completeness, accuracy, and quality of campaigns built in Salesforce Marketing Cloud.Identify, analyze, and document defects, inconsistencies, and performance issues.Collaborate with Project Managers, Developers, and campaign stakeholders throughout the project lifecycle.Recommend and support resolution for recurring defects and campaign issues.Maintain QA documentation including test cases, checklists, and audit logs.Monitor QA/QC processes and provide recommendations for continuous improvement.Ensure compliance with regulatory, organizational, and accessibility standards (e.G., WCAG,



AODA).Troubleshoot campaign issues and provide timely support to ensure delivery timelines are met.What You Bring2+ years of experience in QA, digital campaign testing, or email/web/mobile testing environments.Hands‑on experience with defect tracking and workflow tools (e.G., JIRA, Bugzilla, Workfront).Experience with email testing tools such as Litmus, Email on Acid, or similar.Strong analytical skills with the ability to identify root causes and document defects effectively.Excellent communication skills with the ability to present findings to both technical and non‑technical stakeholders.Strong time management skills and the ability to meet tight deadlines.Self‑starter with ability to work independently and collaboratively in ambiguous environments.Experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, SQL).Exposure to Salesforce Data Cloud.Experience with accessibility testing (WCAG 2.0, AODA compliance).Background in digital marketing campaign development or QA analysis.Experience supporting bilingual (English/French) content validation.How to ApplyInterested candidates are encouraged to submit their resumes in confidence via the Akkodis Canada website or through their recruitment contact.Our CommitmentAt Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values—Passion, Collaboration, Inclusion, Courage, and Customers at Heart—by fostering a workplace where diversity is celebrated and every voice matters.We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.#J-18808-Ljbffr

📌 Email Marketing Specialist - $40 - $45 An Hour (Winnipeg)
🏢 Akkodis
📍 Winnipeg