Join Lush as a Floor Leader focused on enhancing customer experiences and driving sales success. This part time role involves leadership, training, and hands-on retail excellence.
As a Floor Leader at Lush, you’ll work closely with the Store Management Team to inspire your sales associates and deliver outstanding customer service. Your engagement in daily operations and commitment to the Lush ethos of freshness and sustainability will foster a collaborative team environment. You’ll be responsible for coaching and developing talent, ensuring that every customer interaction reflects Lush’s core values.
Key Responsibilities:
• Utilize sales data to coach and motivate team members
• Demonstrate products while enhancing customer engagement




• Foster a culture of excellence in customer service
• Train peers on effective selling techniques
• Oversee cash handling and store opening/closing
Requirements:
• Minimum 1 year in sales and customer service
• Experience handling cash and opening procedures
• Solid knowledge of ethical skincare products
• Availability for flexible scheduling
• Passion for natural beauty and ethical practices
Lead the way in creating positive customer encounters and a supportive team atmosphere at Lush.
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📌 Lush Floor Leader: Customer Experience Focus (Newmarket)
🏢 Lush
📍 Newmarket