Data Center Technical Specialist / Spécialiste technique du centre de données This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

HPE is seeking a Datacenter Technician to design, test and administer systems in support of the Supercomputing-as-a-Service (SCaaS) business. This is an exciting opportunity to be a part of a key business with considerable growth potential. In this role, you will be a contributing and important team member, working on solutions that will support a scaling customer base. This role will be performed onsite at the data center in Lévis, QC. There will be weekend/off-hours on-call rotation for this position.

Primary Responsibilities

• Part of a regional in office team to build and support a multi-tenant cloud-based Supercomputing-as-a-Service business
• Prepares, stages, sets up, and performs system startups/shutdowns, following established guides and procedures
• Onsite technician maintaining and supporting all aspects of the supercomputer system
• Perform diagnostics and troubleshooting, triaging and then escalating system issues that may occur
• Involved in system upkeep and upgrades, including hardware maintenance, warranty service, replacements and expansions
• Perform hardware break/fix hardware swap and coordinate factory warranty services
• Follows all security protocols as defined by the security architect
• Works closely with Site Reliability Engineers to ensure systems are operational at all times

Les responsabilites

• Faire partie d'une equipe regionale sur site pour creer et prendre en charge une entreprise de supercalcul en tant que service basee sur le cloud et multi-locataires
• Prepare, organise, configure et execute les demarrages/arrets du systeme, en suivant les guides et procedures etablis
• Technicien sur site assurant la maintenance et le support de tous les aspects du systeme de supercalculateur
• Effectuer des diagnostics et des depannages, trier puis faire remonter les problemes systeme qui peuvent survenir
• Implique dans la maintenance et les mises a niveau du systeme, y compris la maintenance du materiel, le service de garantie, les remplacements et les extensions
• Effectuez des remplacements/reparations de materiel et coordonnez les services de garantie d'usine
• Suit tous les protocoles de securite tels que definis par l'architecte de securite
• Travaille en etroite collaboration avec les ingenieurs de fiabilite du site pour s'assurer que les systemes sont operationnels a tout moment

Experience and Skills

• 5+ years of experience supporting IT equipment (Servers, Switchers ...)
  
  
  
  
• 5+ years of hands‑on experience working on or supporting enterprise grade server infrastructures
• Hands‑on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
• Flexible and comfortable working on a varying and broad set of issues that may arise from day to day
• Proficient in the use and operation of Linux-based environments including shells, system configuration and administrative skills.
• Prior experience with large‑scale clustered systems (preferably HPC experience with parallel compute systems)
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• An understanding of high‑speed networks
• An understanding of the security concerns in a cloud environment
• Experience with common data center hardware including CPUs, GPUs, management, and network equipment
• An understanding of high‑performance computing
• BS in Computer Science, IT Management, or equivalent

Specialiste technique du centre de donnees

• 5 ans et plus d'experience en soutien d'equipement informatique (serveur, commutateur reseau ...)
• 5 ans et plus d'experience pratique de travail ou de prise en charge d'infrastructures de serveurs de niveau entreprise
• Experience pratique des outils et de l'infrastructure pour prendre en charge les systemes HPC a grande echelle, y compris la mise en reseau et le stockage
• Travail flexible et confortable sur un ensemble varie et large de problemes qui peuvent survenir au jour le jour
• Maitrise de l'utilisation et du fonctionnement des environnements bases sur Linux, y compris les shells, la configuration du systeme et les competences administratives.
• Experience prealable avec des systemes en cluster a grande echelle (de preference une experience HPC avec des systemes de calcul paralleles)
• Certifications applicables : CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Une comprehension des reseaux a haut debit
• Une comprehension des problemes de securite dans un environnement cloud
• Experience avec le materiel de centre de donnees commun, y compris les processeurs, les GPU, la gestion et l'equipement reseau
• Une comprehension du calcul haute performance
• BS en informatique, gestion informatique ou equivalent

Benefits

• Un salaire competitif et des avantages sociaux importants
• Environnement de travail diversifie et dynamique
• Équilibre entre vie professionnelle et vie privee et accompagnement au developpement de carriere
• Une vie incroyable a l'interieur de l'element!

HPE est un employeur offrant l'egalite des chances en matiere d'emploi / veterans / handicapes / LGBT et action positive. Nous nous engageons a promouvoir la diversite et a batir une equipe qui represente une variete d'antecedents, de perspectives et de competences. Nous ne faisons pas de discrimination et toutes les decisions que nous prenons sont prises en fonction des qualifications, du merite et des besoins commerciaux. Notre objectif est d'etre une equipe mondiale diversifiee, representative de nos clients, dans un environnement inclusif ou nous pouvons continuer a innover et a grandir ensemble.

L’accommodement de besoins particuliers pour les candidats qualifies pourra etre considere, conformement a la politique d’accommodement de HPE.



Le genre masculin a ete utilise sans aucune intention discriminatoire et dans le seul but de faciliter la lecture et de ne pas alourdir le texte.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of the customer, in an inclusive environment where we can continue to innovate and grow together.

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Job: Services Job Level: TCP_04 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – Canada: Annual Salary CAD 97,600 - 181,000 The listed salary range reflects base salary. Variable incentives may also be offered. L’echelle salariale prevue pour un nouvel embauche base au Canada occupant ce poste est indiquee ci-desus. L'offre peut varier dans cette echelle en fonction de l’emplacement geographique, de l’experience professionnelle, de et/ou du niveau des competences. S’il s’agit d’un role de vente, l’echelle salariale indiquee reflete le salaire de base combine a la remuneration des ventes ciblees. S’il s’agit d’un role non commercial, l’echelle salariale indiquee reflete uniquement le salaire de base. Des incitations variables peuvent egalement etre proposees.`

Information about employee benefits offered in Canada can be found at Des informations sur les avantages sociaux offerts sont disponibles sur