At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! As the Manager, GTM Engineering (AI and Automation), you will be key to constructing and maintaining our "Revenue Velocity" engine with a specialized team of architects.

You will be responsible for the successful technical integration of advanced AI and automation tools throughout our Go-To-Market (GTM) technology stack. This role requires a proactive player-coach who balances thinking strategically about our revenue systems while remaining deeply involved in the creation of durable, data-driven automation frameworks.

GTM Tech Stack Management: Integrate with and optimize the core Sales and Marketing technology stack (Salesforce, Clay, Rox, Boomi, Salesloft) in alignment with customer-centric initiatives.

Workflow & AI Automation: Execute end-to-end automated workflows (lead scoring, routing, alerts) and deploy AI/ML solutions to scale business outreach efficiency.

Data Integrity & Analytics: Manage data pipelines and routine hygiene (deduplication, enrichment) across systems; Process Execution & Enablement: Work with Program teams to map GTM workflows and drive technical projects from requirements gathering through implementation and user adoption. This role requires 2+ years of people management or relevant leadership experience, such as leading a small team of GTM Automation/Ops engineers.



5+ years of experience in automation engineering, GTM operations, or system integration roles in a B2B SaaS setting. Solid, proven understanding of the GTM tech stack and processes, including expertise with major CRM and sales automation tools (such as Salesforce Sales Cloud and Clay) as well as data integration tools or ETL platforms for data warehousing.

Expert-level, hands-on experience building workflows and integrations using integration platforms and/or Python-based APIs, webhooks, and data structures. Strong cross-functional collaboration skills, with a track record of translating complex business needs and GTM strategy into robust, scalable technical solutions.

Experience documenting and maintaining automation frameworks, process maps, and adhering to security/compliance standards. Proven ability to translate pipeline and revenue data into actionable insights that influence stakeholders across all levels of the organization. Exposure to or hands-on implementation of AI-based workflow tools or LLM-powered automation in a GTM context.

LI-ZH1 This role is eligible for a corporate bonus plan.



dental ~ parental leave and planning ~ 11 paid holidays ~ Estimated Base Pay Range $132,000 - $165,000 CAD We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers.

New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

📌 Manager, GTM Engineering (Automation & AI) (Toronto)
🏢 New Relic
📍 Toronto