Step into the role of Client Care Expert at CIBC, located in Toronto-Dundas and Ossington. Your expertise will enhance client experiences in a full-time support role.

As part of the Personal and Business Banking Team, you'll be the first point of contact for clients needing assistance with their banking services. This on-site role focuses on client engagement, problem-solving, and leveraging technology to improve banking experiences. Flexibility to work during various banking hours, including weekends, is necessary.

Key Responsibilities: • Facilitate meaningful client interactions and support • Address client concerns and transact banking needs • Listen actively to client feedback and provide solutions • Guide clients in using mobile banking applications • Connect clients to appropriate CIBC resources for further assistance

Requirements: • Previous client service or financial experience • Solid analytical and communication skills • Proficient in digital banking solutions • Empathetic and client-focused approach • Availability to work flexible hours in banking

Utilize your skills in client care to foster strong relationships at CIBC and enrich the banking experience. #J-18808-Ljbffr

📌 Client Care Expert at CIBC (Winnipeg)
🏢 CIBC
📍 Winnipeg