Welland, ONMobile Location Ontario (F009)Full timeJR As a Corporate Customer Service Representative, you will support customers across Canadian Tire's brands and affiliated programs while delivering an exceptional customer experience. This role involves handling a diverse range of customer inquiries and requires the ability to quickly adapt in a quick-paced, ever-changing environment.Must be English proficient to be eligible for this role.This is atemporaryfull-time position from Oct 5 until Jan 30, 2027This role will have full-time training hours, Mon-Fri 9AM - 5PM over 3 weeks for Group 1, and 8AM - 4PM over 3 weeks for Group 2.Applicants residing inONTARIOare invited to apply. Unfortunately this role cannot be conducted from outside of Ontario.What you'll doTo support our tremendous growth during the Holiday, cyber and boxing week period you will be trained to support inbound customer service calls and emails related to our websites,



mobile applications, online shopping and eCommerce order reviews.Understand customer needs and communicate over phone and/or email to build customer confidence in our ability to provide service, all while shaping a positive perception of Canadian Tire.Support various components of the Canadian Tire customer base, including Retail Stores (Canadian Tire and Party City), Triangle Rewards Programs, Partnerships and Events, Owned Brand Warranty inquiries, After Sales Service and Support, Gift Cards, Jumpstart, and Petroleum.Provide support across several key areas of the business, including:Triangle Rewards Program:Assist customers with loyalty-related inquiries such as missing points, promotional offers not being applied,

📌 Corporate Customer Service Representative - S (Welland)
🏢 Canadian Tire
📍 Welland