Who We AreWelcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization.From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.The OpportunityTELUS Digital is seeking a Manager – Systems Engineering to lead the delivery of client‑facing engineering engagements across North America, with oversight and collaboration across global delivery teams. This role sits at the front line of execution and client engagement, combining hands‑on delivery leadership with a consulting mindset. As a Manager, you will oversee complex systems engineering initiatives, work directly with clients to translate business needs into enterprise‑scale technology solutions, and coordinate with global delivery teams to drive consistent quality and operational excellence. You will play a critical role in delivery success, client satisfaction, and account growth while developing high‑performing teams across North America and leveraging expertise from global centers.Key OutcomesHigh‑quality delivery of systems engineering programs across North America and in coordination with global delivery teamsStrong day‑to‑day client relationships and trusted advisor credibilityOn‑time, on‑budget execution with measurable business and technical outcomesWell‑coached,



motivated delivery teams leveraging global resourcesIdentification of follow‑on work and contribution to account growthResponsibilitiesClient Advisory & EngagementAct as the primary delivery lead for assigned client engagementsParticipate in and help lead client discovery workshops, solution design sessions, and executive briefingsTranslate business objectives into actionable cross‑regional delivery plans aligned to engineering outcomesCommunicate delivery progress, risks, and outcomes clearly to client stakeholdersDelivery ExcellenceLead end‑to‑end delivery of systems engineering, integration, application modernization, and managed services initiativesManage day‑to‑day execution across global delivery teams, ensuring quality, velocity, and consistencyTrack delivery KPIs, milestones, risks, and dependencies to ensure predictable outcomesEnsure adherence to delivery standards, governance, and risk controlsIdentify automation, tooling, and process improvement opportunities to improve reliability and cost efficiencyCommercial Support & Account GrowthSupport sales and account teams through delivery‑led solutioning, estimation, and discovery workshopsIdentify expansion opportunities within existing engagements based on delivery insightsContribute to proposals and client conversations where delivery credibility is criticalTeam Leadership & DevelopmentLead and mentor engineers, analysts, and technical leads across engagementsFoster a consulting mindset, ownership, structured problem‑solving, and client empathyProvide performance feedback, coaching, and career development guidance to both local and distributed teamsQualifications7‑10 years of experience in technology consulting in systems engineeringExposure to advisory,



implementation and support delivery modelsStrong client‑facing skills with the ability to engage confidently with managers, directors and executivesExperience working in global or distributed delivery teamsBachelor’s degree in Computer Science, Engineering, or a related field; advanced degree is a plusTechnology ExpertiseEnterprise application development and integration across legacy and modern platformsMiddleware, ETL, and API‑based system integrationFamiliarity with cloud platforms (AWS, GCP) and DevOps practices to guide modernization, integration, and deployment solutionsFamiliarity with AI‑driven tools supporting the software development lifecycle (e.G., code generation, automated testing, deployment automation, and delivery analytics)AI/ML‑enabled automation for enterprise systems delivery (preferred) to enhance efficiency and outcomesAwareness of managed services operations, including SLA adherence, monitoring, incident/problem/change management, and operational KPIsCybersecurity awareness in system design and integrationWhy Join UsAt TELUS Digital, you’ll be part of a team that’s shaping the next generation of telecom systems through innovation, agility, and collaboration. We combine global delivery excellence with a start‑up mindset to deliver impactful digital experiences for millions of customers.Join us to architect the future of connected digital ecosystems.Equal Opportunity EmployerAt TELUS Digital, we are proud to be an equal chance employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy.Compensation Range: CA$110K - CA$138K#J-18808-Ljbffr

📌 Manager – Systems Engineering - C$110,000 - C$138,000 A Year (Winnipeg)
🏢 TELUS Digital
📍 Winnipeg