Member Service Representative 2 MSC DevelopmentJob Category: Member Solutions CentreRequisition Number: MEMBE001273Posted : May 20, 2026Full-TimeOn-siteLocationsMember Solutions CentreCranbrook, BC, CANDescriptionThe OpportunityIf you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position ofMember Service Representative 2 .Position OverviewWe are hiring for our Member Solutions Centre, which provides excellent member service primarily over the phone or through our virtual platforms.In this role, you will help members with their savings (in regular and registered accounts), their accounts (ensuring they are in the best account for them) and assisting with quick requests through our remote or virtual channels. You will prepare and complete required documentation quickly and accurately, resulting in an easy, stress-free experience for the member. You will assist members in different stages of their lives so they will be ready for their next financial milestone.Wage scale: $26.66/hr - $30.46/hr.Schedule DescriptionPermanent Full-Time (37 hrs weekly)Tuesday & Thursday: 8:45am – 5:00pmNote: These hours may be altered or increased due to operational requirements.Education and ExperienceThis is a DEVELOPMENT PROGRAM, meaning,



we will train you step by step.Do you have a secondary school diploma plus a minimum of approximately 2 years’ related sales and service experience from a financial Institution in a Member Service Representative Role? OR Candidates with an equivalent combination of education and experience will also be considered.We ValueAccountability – to our members, the StellerVista team, and our communitiesResponsiveness – to listen and care so to provide exceptional service and advice.Ability to build trust – with members and others in the StellerVista teamFoster belonging – our credit union promotes diversity, equity, and inclusion with our members, within our communities and each otherExcellent Communication skills - written and oralProfessional imageCredit Union knowledge of lending and deposit products and servicesPersonal computer literacy – keyboarding, email programs, Word, and ExcelSuccessful applicants will also be required to upgrade skills yearly by taking related courses in your education course checklist.BenefitsOpportunity for qualified growth and developmentA supportive and inclusive work environmentThe opportunity to make a meaningful impact in the lives of our members and the communityA culture of living our core values in a real way – Trust, Belonging, Expertise, Shared Success & CourageAccess to a competitive compensation package including participation in extended benefits and pension programs, health and wellness programs and a competitive vacation entitlementJob LocationCranbrook, BC, CAN#J-18808-Ljbffr

📌 Member Service Representative 2 Msc Development - $26.7 - $30.5 An Hour (Winnipeg)
🏢 Stellervista
📍 Winnipeg