National Clinical Service Specialist (Bc, On, Qc) - C$85,000 - C$135,000 A Year (Winnipeg)

National Clinical Service Specialist (Bc, On, Qc) - C$85,000 - C$135,000 A Year (Winnipeg)

29 Aug
|
Becton Dickinson
|
Winnipeg

29 Aug

Becton Dickinson

Winnipeg

National Clinical Solutions Specialist – Advanced Patient MonitoringReporting to the APM Business Unit Director, the National Clinical Solutions Specialist is a strategic clinical role responsible for national clinical leadership, chance development, and clinical execution across the Canadian APM portfolio, with a primary focus on advanced hemodynamic monitoring technologies.This field‑based role should reside in British Columbia, Ontario or Quebec.The NCSS partners closely with Sales, Marketing, Medical Affairs, and Product teams to identify, support, and develop new clinical opportunities, lead clinical evaluations and implementations, and ensure consistent, high‑quality clinical support across Canada.Job ResponsibilitiesClinical Strategy & Opportunity DevelopmentServe as the national clinical expert for the APM portfolio, with deep specialization in advanced hemodynamic monitoring.Partner with Sales and Sales Leadership to identify, qualify, and support new clinical opportunities, including net‑new accounts and expansions within strategic customers.Develop and lead process improvement initiatives to ensure positive system and hospital adoption of processes and products, demonstrating improved patient outcomes.Lead and support clinical evaluations, pilots, and product trials, ensuring strong clinical adoption and successful conversion to standard of care where applicable.Design and execute implementation plans for new customers, including workflows, training pathways, and clinical best practices.Provide advanced troubleshooting and clinical problem‑solving support during evaluations and early commercialization.Validate and support software and hardware updates in the field, as required.Education, Training & EnablementDevelop, standardize, and continuously improve national clinical training curricula, materials, and tools for customers and internal teams.Deliver advanced education on device theory, physiology, workflow integration, implementation, and clinical interpretation.Provide structured and ad hoc education to physicians, nurses, allied health professionals, and internal personnel in alignment with SOPs.Key Opinion Leader (KOL) & Stakeholder EngagementBuild and maintain strong relationships with KOLs, proctors, and clinical champions across Canada.Support clinical evidence discussions, best‑practice sharing, and peer‑to‑peer education initiatives.Capture and communicate voice‑of‑customer insights to Marketing, Medical Affairs, and Product teams.Provide routine follow‑up support to customers,



develop, and maintain a national database of reference users.Portfolio & Market InsightsMaintain deep knowledge of the full Advanced Patient Monitoring portfolio, competitive landscape, and evolving clinical standards.Monitor market trends, clinical practice changes, and competitor activity; share insights with leadership, sales team, marketing, and cross‑functional partners.Act as a trusted clinical advisor internally, supporting launches, messaging refinement, and portfolio expansion.Compliance & CollaborationEnsure adherence to medical device regulations, adverse event reporting, device accountability, and company policies.Collaborate cross‑functionally with Sales, Marketing, Medical Affairs, Regulatory, and Service teams.Represent APM on national initiatives, pilot programs, and strategic projects.Education and Experience RequiredBachelor’s degree in Nursing, or Respiratory Therapy, Anesthesiologist, or Anesthesia Assistant related education.Minimum 5 years of hands‑on clinical experience in a hospital environment, specifically ICU / Critical Care, Operating Room (OR), Emergency Room (ER) as a Registered Nurse (RN), Respiratory Therapist, Anesthesiologist, and/or Anesthesia Assistant, may include 3+ years experience in medical devices, clinical applications (or advanced monitoring preferred).Knowledge and Skills RequiredProven expertise in MS Office Suite and ability to operate general office machinery.Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.Good problem‑solving and critical thinking skills.Moderate knowledge and understanding of cardiovascular science.Moderate understanding of cardiovascular anatomy, pathology and physiology.Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting.Ability to manage confidential information with discretion.Ability to interact professionally with all organizational levels.Ability to manage competing priorities in a fast‑paced environment.Must be able to work in a team environment,



including inter‑departmental teams and representing the organization on specific projects.Ability to build productive internal/external working relationships.Adhere to all company rules and requirements (e.G., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as protecting the environment and preventing pollution under their span of influence/control.Work EnvironmentField based position, requiring up to 60% travel; candidates shouldreside in British Columbia, Ontario and/or Quebec, and live near a major airport to facilitate travel.Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet auto safety standards.As part of the onboarding process, new hires must be able to travel to the U.S. for training purposes within the first six (6) months of employment.Preferred QualificationsBilingualism (English & French) is an asset.Strong background in critical care, cardiology, anesthesia, or hemodynamic monitoring highly preferred.Experience supporting clinical evaluations, implementations, or complex technology adoption strongly preferred.Salary Range Information: $85,000 – $135,000 CAD Annual.Equal Opportunity Employer StatementBecton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Becton Dickinson is an Equal Opportunity Employer. We encourage applications from individuals with a wide range of abilities and provide an accessible candidate experience. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, the Accessible British Columbia Act, 2021, and any other applicable legislation, including provincial human rights legislation, Becton Dickinson will provide reasonable accommodations to applicants with disabilities throughout the recruitment, selection, and assessment process. If selected to participate in the recruitment, selection, and assessment process, please inform us of any accommodation(s) you require by contacting HR at 1‑855‑234‑3577.#J-18808-Ljbffr

📌 National Clinical Service Specialist (Bc, On, Qc) - C$85,000 - C$135,000 A Year (Winnipeg)
🏢 Becton Dickinson
📍 Winnipeg

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