We are seeking a highly motivated and hands-on Medical Office Assistant to support the daily operations for an evenings and weekends position, supporting our Walden and Trinity Clinic locations. This role is ideal for a strong MOA who leads by example—actively participating in patient care, rooming, and clinical support, while delivering exceptional customer service and fostering a positive team environment.

The successful candidate will prioritize being present, ensuring smooth patient flow, supporting Physicians, and maintaining a high standard of care and professionalism in every patient interaction.

Key Responsibilities

- Greet patients, check patients in, and ensure demographics are accurate
- Ability to manage high incoming call volumes
- Medical terminology knowledge required
- Obtain and accurately document vital signs and patient information
- Complete patient intake, update medical histories, and maintain accurate EMR records
- Actively manage patient flow to minimize wait times and improve overall clinic efficiency
- Support front desk operations, including calls, bookings, check-ins, and documentation
- Address patient questions, concerns, and complaints with professionalism and care
- Maintain accurate and complete patient charts and documentation
- Maintain clear and timely communication with leadership




- Deliver and model exceptional customer service in every patient interaction
- Ensure a welcoming, professional, and compassionate clinic environment
- Actively resolve patient concerns and enhance overall patient satisfaction
- Ensure adherence to all health, safety, and regulatory requirements
- Ensure exam rooms and common areas are clean, organized, and fully stocked
- Remove expired supplies and maintain equipment logs
- Support a safe, and professional clinic environment

What We’re Looking For

- A hands-on candidate who thrives in a fast-paced clinic setting
- Strong commitment to patient care and customer service excellence
- Ability to multitask and stay organized while supporting both clinical and administrative functions
- Ability to contribute positively to a team, and work as a cohesive unit
- Strong "can do" attitude
- Excellent communication and problem-solving skills
- Proficiency with Med Access and Pomelo an asset

Please submit your resume for review. We look forward to connecting with you! Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Medical Office Assistant (Calgary)
🏢 Peak Medical Group
📍 Calgary