Project Engineering Specialist – Epiroc Canada Inc.Location: Lively, ON, CA, P3Y 1L2Work Type: HybridJob SummaryThe Project Engineering Specialist is the technical expert responsible for the implementation and support of surface solutions (products) from the respective product lines. They will take responsibility for product implementation for the end customer, which may include installation, configuration, customization, commissioning, training, stabilization, and ongoing support.ResponsibilitiesLead the successful implementation of surface solutions (products) in the local market.Answer customer inquiries and help them resolve any issues with the product, providing information, troubleshooting problems, or escalating issues to other teams.Investigate and diagnose product issues reported by customers, working closely with engineering and other teams to resolve problems quickly and efficiently.Create and maintain documentation that outlines product usage instructions, enabling customers to get the most out of the product and train new users.Develop project charters, feasibility reports, project management plans, and schedules.Offer training sessions to customers to help them use the product, troubleshoot common problems, and maximize product features.Collaborate with other teams within the company, working with sales teams to assist in product demonstrations and presentations,



and with marketing teams to promote the product to potential customers.Work closely with production and maintenance groups post‑implementation to ensure ROI is achieved by tracking and evaluating KPI.Analyze customer feedback and product usage metrics to identify areas for improvement and development.Assist with beta testing for new product releases to identify and address issues before official release.Demonstrate ability to oversee and coordinate projects, ensuring objectives are achieved efficiently and within designated timelines, including planning, resource allocation, and monitoring progress.Identify, diagnose, and resolve technical issues through practical, hands‑on approaches, encompassing rapid problem‑solving and effective solution implementation to maintain operational continuity.Proficient in creating Power BI reports that visualize and interpret data for informed decision‑making, designing and compiling reports to provide clear, actionable insights to stakeholders and project teams.Knowledge & EducationDegree in Mechatronics Engineering, Computer Science, or a related field.Engineering Technologist with +5 years of practical work experience.Skills and AbilitiesKnowledge of surface mining operations.Knowledge of Rig Control Systems, autonomous and remotely controlled systems.Bilingual in both official languages (French and English) is an asset.Experience with servers and network configurations.Knowledge of Microsoft Project, Visio,



and AutoCAD.Knowledge of database management (SQL, Tableau, Power BI, etc.).Highly developed analytical and data interpretation skills.Microsoft Suite and cloud knowledge.Strong communication and presentation skills.Ability to travel both domestic and international.BenefitsCompetitive wages and annual employee bonus and incentives as applicable to certain positions.Family‑friendly benefits package.Company matching group retirement savings plan.Paid vacation and sick time.Fleet vehicles and travel allowances (as applicable).Support for relocations.Employee perks and discounts.Trades apprenticeships.Support for growth, training and education.Progressive adaptable work arrangements as applicable to certain positions.Employee social engagement activities and company‑sponsored events including fundraising, family, and community involvement.Expected Compensation RangeUSD $100,000 - $120,000Equal Employment OpportunityWe believe all persons are entitled to equal opportunity. We encourage applications from all qualified persons, including women, visible minorities, Indigenous Peoples, and persons with disabilities. We also welcome applications from non‑Canadians who are eligible to work in Canada.AccommodationAccommodation is always available on request for candidates taking part in all aspects of the selection process. If contacted regarding your application, please advise your Human Resources representative if you require accommodation to attend an interview or participate in the selection process.#J-18808-Ljbffr

📌 Project Engineering Specialist - $100,000 - $120,000 A Year (Winnipeg)
🏢 Epiroc Canada
📍 Winnipeg