Elevate guest experiences with CMH Heli-Skiing & Summer Adventures as a full time Guest Services Coordinator in Banff, Alberta. Support guests from booking to arrival and ensure exceptional service.

As a Guest Services Coordinator, you will play a vital role in delivering a seamless experience for CMH guests. Your responsibilities include maintaining accurate guest records and liaising with remote lodge teams. This position requires strong organizational skills and a genuine passion for guest service.

Key Responsibilities: • Confirm and process guest reservations accurately • Maintain comprehensive guest profiles and accounts • Follow up on missing information prior to guest arrival • Manage positive relationships with guests and lodges • Communicate changes to guest itineraries to lodge teams

Requirements: • Post-secondary education in a related field • 1-2 years of experience in customer-facing roles • Background in hospitality or tourism preferred • Ability to juggle multiple bookings effectively • Proficiency in Microsoft Office and quick to learn software

Bring your organizational skills and passion for guest experiences to CMH in Banff, Alberta. #J-18808-Ljbffr

📌 Guest Services Coordinator at CMH (Winnipeg)
🏢 CMH Heli Skiing & Summer Adventures
📍 Winnipeg