Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.Must-Have SkillsHands-on experience in DTMF IVR development using Cisco CVPStrong expertise in Cisco Call Studio, CVP VXML Server, and custom Java elementsSolid Java development with backend integrations (REST APIs, OAuth2, XML Web Services, SQL Server)Experience with UCCE / ICM (routing scripts, DNIS, skill group queuing, CTI variables,



Finesse)Hands-on experience with Apache Tomcat and IVR deployment architectureStrong debugging and root cause analysis skills in complex IVR ecosystemsExperience working in Agile SDLC environmentsFamiliarity with tools like JIRA, Confluence, and CyaraStrong communication and stakeholder collaboration skills.Positive-to-Have SkillsKnowledge of speech analytics, NLU tuning, and speech repairExposure to cloud platforms (AWS, Azure, GCP)Experience in large-scale financial services environmentsUnderstanding of reusable architecture and design patternsSalary Range - CA$ 90,000 - CA$ 110,000 Per YearTata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.#J-18808-Ljbffr

📌 Senior Ivr Developer - C$90,000 - C$110,000 A Year (Winnipeg)
🏢 TATA Consultancy Services
📍 Winnipeg