DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.Location: CAN - Milton, Yukon CourtJob Posting Title: Operations, Pharma SpecialistTime Type: Full TimeCompensation: Salary starting at $53,102 per year, plus eligible advantages, in accordance with experience and internal equitySUMMARYThe primary function of the Operations, Pharma is to process all Pharma/Healthcare shipments, coordinating the movement and monitoring while in route. The position requires handling of shipments from start to finish ensuring compliance with DSV policies as well as Pharmaceutical and government regulations. This role serves as the primary point of contact for customers and will provide the highest level of customer service and quality by efficiently processing all inbound and outbound requirements before or within agreed time frames.Direct communication with customers, overseas offices, airlines or ocean carriers and truckers is required.KEY DUTIES AND RESPONSIBILITIESDaily management and coordination of shipments.Collaborate and cooperate with overseas offices/agents to organize air and ocean shipments.Establish and coordinate schedules with carriers and tender/dispatch shipments.Create/prepare shipping documents as required.Work with customs brokers and customs agencies to arrange customs clearance/release for import shipments.Adhere to all domestic and international shipping regulations, as well as DSV Pharma QMS Policy.Track and trace all shipments.Prepare and publish reports, as required.Proactively identify problems and swiftly implement the appropriate solutions.Regular communication with customers on shipment updates, issues and resolution.Confirm rates and service levels with carriers.Responsible for reconciling payables and vendor invoice approvals.Prepare quotes for clients and other network offices/agents.Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery.Perform lane analysis to determine most appropriate mode of transport within customer requirements.Investigating non-conformities and working with Quality teams to develop corrective actions.Ensure all DSV KPIs met throughout the movement of the shipment.QUALITY, HEALTH & SAFETYPerform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.QUALIFICATIONSEducation and ExperienceA minimum of three years international transportation industry experience or,Education in supply chain logistics, international transportation, or a related field of study.CIFFA certificate,



an assetPharmaceutical certification (GDP/GMP), DSV Pharma QMS, etc. an assetAuthorized Cargo Representative (ACR) designated status, an assetSkills and CompetenciesGood command, both verbal and written, English skills.Ability to create collaborative engagements and active listeningService oriented and able to resolve customer grievancesStrong interpersonal skills, building professional relationships internally and externallyStrong problem-solving skills and analytical skillsAbility to multi-task, plan, prioritize and manage time effectively in order to meet goals and achieve resultsBoth a team builder and a team-playerExcellent organizational and time management skillsLanguage and Computer SkillsEnglish is the principal language for this position, additional languages may be required in other locations.Ability to communicate effectively in a diverse multicultural environment.Microsoft Office suiteCargoWise experience, an assetPhysical DemandsProlonged periods sitting and standing at a desk and working on a computerRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.Additional Notes / AcknowledgmentDue to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.#J-18808-Ljbffr

📌 Operations, Pharma Specialist - $53,102 A Year (Winnipeg)
🏢 DSV
📍 Winnipeg