Join our Hotel Operations team as our Front Desk Supervisor for LizardCreek Lodge. This is a front desk, guest facing position where you will ensure the first line of contact with our guests is running smoothly. If you enjoy supervising a team, ensuring our world class guests have the best experience possible, and have a robust passion for mountain culture, this is the role for you.Key ResponsibilitiesMonitor weekly payroll and send weekly payroll update to manager for review, discussion and actionReview the schedule and ensure staff adhere to it. Inform and discuss with manager as needed any changes, lateness, missed shiftsResponsible for training new front desk & night audit staffBe the point person for receiving guest complaints and feedback, and dealing difficult guests. Escalate to the manager as neededComplete hotel reservations,



maintain current bookings and enforce cancellation policiesPerform start and end of day proceduresBe trained in, know and follow all safe work procedures included in the Safety Management ProgramComplete other fair and reasonable tasks as requested by management to ensure the smooth operation of the hotelsQualificationsPhysically fit and able to perform somewhat demanding workComfortable working at a desk for multiple hours at a timeExperience working in hotels and hospitality is an asset (training provided)Ability to work well independently and as part of a teamStrong commitment to safety and following proceduresConditionsFrequent standing, walking, bending, and use of hands and armsSome moderate liftingWe offer$25.00 per hour as per Collective Agreement#J-18808-Ljbffr

📌 Front Desk Supervisor - Full-Time Year-Round - $25 An Hour (Winnipeg)
🏢 LizardCreek Lodge
📍 Winnipeg