North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

North York

General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services. What defines North York General goes beyond exceptional quality care.

Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York

General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners. Your goal in this position is to provide transformational leadership to the Medical Imaging and Laboratory Medicine Programs that embraces evidence-based care within the framework of the mission, vision, values and strategic direction of the organization. In partnership with the Chief and Medical Director, your leadership will extend by ensuring the highest quality of care and patient and family experience within each program.

In addition, you will provide direct leadership, management,



coaching and mentoring to the management team within the various programs across multi-sites and will support innovation, and enable a culture of learning, diversity and inclusion. You will be responsible for the physical, financial, and human resources for your portfolio and will ensure the clinical and regulatory compliance of the teams. You have exceptional organizational, verbal and written communication, interpersonal and strong customer service skills.

This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy setting for patients, staff, physicians, volunteers and families. Work in partnership with the Chief and Medical Director in the delivery of safe, high-quality care within the portfolio and across multi-sites of the organization Provide primary leadership in managing the program’s physical, financial and Human Resources consistent with the Mission, Strategic Plan and Goals and Objectives of the Hospital Maintain current knowledge and ensure compliance with relevant legislation, hospital policies, accreditation guidelines, risk management and occupational health and safety requirements Facilitate effective communication across the portfolio, with internal stakeholders which include other Programs and Departments in the Hospital, the Hospital Foundation,



and with key external stakeholders Represent the programs and the Hospital externally Participate as an active member of the Hospital’s leadership team Collaborate with teams across the Hospital and external service providers and agencies to ensure coordination for optimal patient outcomes and service delivery Master’s degree in a relevant field Regulated Health Professional with current College registration preferred Minimum 5 years’ progressive leadership experience in a healthcare setting required Minimum 5 years’ of healthcare management at Director level preferred Minimum of 7 years’ experience in clinical diagnostics or related fields preferred Experience in multi-site and unionized setting Demonstrated critical thinking and an excellent understanding of the nature and complexity of issues in the provision of clinical diagnostic services Solid understanding of best practices in clinical diagnostic field Demonstrated ability to lead change effectively (transformational leadership) with exceptional communication skills (written and verbal), team building across the hospital and health care system Strong management, program planning, contract management and human resources management skills Solid understanding of Human Resource management, policies and procedures Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Full-Time Permanent Position with 8-hour shifts, days shifts, in the Medical Imaging, Laboratory Medicine and Genetics Lab program.

We offer a highly competitive total compensation package that includes benefits, pension, and vacation. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities.

📌 Occupational Health Services Manager (Toronto)
🏢 North York General Hospital
📍 Toronto