Office Manager / Licensed Optician or Optometric Assistant

Leading our team, caring for our patients, and creating a place where people love to work.

Our Why

We believe a great eye care experience starts with a great team.

We want to create a clinic where people feel happy, supported, educated, valued, and connected. When our team feels cared for, our patients feel it too.

As our Office Manager / Licensed Optician, you will help lead our team, support clinic operations, and provide exceptional optical care while building relationships that last.

Your Role

Team Leadership & Culture

- Lead with kindness and accountability
- Build trust within the team
- Support and mentor staff
- Encourage open communication
- Promote learning and growth
- Celebrate team successes
- Support a positive workplace

Clinic Operations

- Oversee daily clinic operations
- Manage schedules and workflow
- Support billing and administration
- Oversee inventory and ordering
- Maintain organized systems
- Improve clinic processes
- Support clinic goals

Optical & Patient Care

- Provide professional optical dispensing
- Guide patients through frame and lens choices
- Recommend solutions for individual needs
- Complete fittings and adjustments
- Address optical concerns
- Build lasting patient relationships
- Stay current with optical education
- Share knowledge with the team

The Person We're Looking For

You are someone who

- Leads by example
- Enjoys helping others succeed
- Communicates openly and respectfully




- Is warm, positive, and approachable
- Takes initiative and ownership
- Enjoys teaching and learning
- Is organized and dependable
- Builds strong relationships
- Handles challenges with empathy
- Is passionate about patient care
- Values teamwork and culture

What We Offer

- A supportive team environment
- Ongoing education and development
- Opportunities to grow as a leader
- A culture of respect and collaboration
- Opportunities to share ideas
- Recognition for your contributions
- A team that supports one another
- Meaningful patient relationships

What Success Looks Like Success is more than a smoothly running clinic.

It's a team that trusts and supports one another.

It's team members who continue to learn and grow.

It's patients who feel heard, remembered, and genuinely cared for.

And it's creating a workplace where people want to stay, grow, and build something meaningful together.

Job Type: Full time

Pay: $27.00-$34.00 per hour

Application question(s)

- A Certified Optometric Assistant with strong dispensing skills will also be considered for the manager position. Do you have an optometric assistant license? If yes, how many years of dispensing experience do you have?

Experience:
- Optical: 3 years (required)
- Office management: 2 years (preferred)

Licence/Certification:
- Optometric Assistant License (required)
- Optician License (required)

Work Location: In person

📌 Office Manager/Licensed Optician (Calgary)
🏢 Southwood Eyecare
📍 Calgary