Join Canada Life as a Consultant focused on enriching member experiences through data-driven improvements. This permanent full time position enables you to make a significant impact in the financial services field.

Your role will encompass identifying service gaps and their corresponding solutions to create high-quality member experiences. Work closely with research teams and stakeholders to develop member journey maps and implement effective strategies. This position promises the chance to work in a collaborative environment, dedicated to member satisfaction.

Key Responsibilities: • Ensure alignment with business objectives in experiences • Develop accurate member journey documentation • Identify and facilitate continuous improvement initiatives • Assist in managing enhancements through effective strategies • Establish Member Experience as an essential partner

Requirements: • 3+ years of strategy or customer experience background • Security Clearance required for employment • Proven stakeholder engagement abilities • Skilled in narrative-driven data presentation • Strong grasp of customer journey principles

Harness your passion for member improvement at Canada Life. #J-18808-Ljbffr

📌 Consultant for Member Experience Improvement (Winnipeg)
🏢 Canada Life
📍 Winnipeg