Drive digital transformation as a Cloud Lead Consultant at OpenText. This role emphasizes technical support and client satisfaction in a energetic cloud environment. Join OpenText's Cloud Technical Success Services Team, where you'll support OT Cloud solutions. You will provide hands-on troubleshooting and administrative support to enterprise clients, addressing complex technical requests while collaborating with cross-functional teams to ensure top service levels. Key Responsibilities:

- Provide exceptional client support and technical insights
- Respond to complex client technical requests and issues
- Manage production applications and operational oversight
- Troubleshoot alerts from monitoring systems efficiently
- Collaborate with various teams on technical issues

Requirements:

- 5-7 years in technical support or consulting roles
- Experience with Docker, Kubernetes, and Helm
- Familiarity with relational DBMS, e.g., MS SQL Server
- Strong programming or scripting skills in relevant languages
- Previous experience with OpenText products is a plus

Utilize your technical expertise to elevate OpenText's cloud solutions for enterprise clients and drive success.

📌 OpenText Cloud Applications Lead Consultant (Ontario)
🏢 opentext
📍 Ontario