Supervisor, Inclusion Quality CoordinatorsStatus:Full-time PermanentLocation:St. Catharines, OntarioOpenDate:May 12, 2026Who We AreNiagara Children’s Centre is recognized throughout the Niagara Region as the provider of rehabilitation and support services to children and youth with physical, developmental and communicative delays and disabilities. Core services include physiotherapy, occupational therapy, speech and language services, augmentative and alternative communication, family services and therapeutic recreation. Our family-centred programs aim at helping each child achieve their own unique potential within their home, school and in the community.As an employee of the Centre, you will be part of a community dedicated to creating a welcoming and supportive environment for the children and youth we serve. We are a place where families are at the heart of all we do. We continue to provide innovative ways of delivering high‑quality services and strengthening our family‑centred care philosophy. We want to see “Niagara’s Children and Youth at Their Best!” Join a team that makes a real difference in the lives of children and youth every day.The RoleTheInclusion Quality Coordinator (IQC)plays a key role in supporting both licensed centre‑based childcare, and/or Early ON to implement inclusive, high‑quality practices and services that meet the diverse needs of children and families in the Niagara Region. Working within the Inclusion Resource Support Model, (IRSM) the IQC collaborates with educators, childcare staff, families, and community partners to foster environments that are equitable, accessible, and responsive to all children, including those with identified or emerging special needs. This description highlights the coordinator’s direct impact on program quality, inclusive practices, and support for children and families.Key ResponsibilitiesProgram DeliveryDelivering Inclusive Quality supports across all three tiers within IRSMProvide direct service delivery (80% of total time) supporting children and educators as per the three‑tiered model:Tier 1 - Supporting all educators to create inclusive environments for all children to thriveTier 2 - Focusing on strategies and resources to support specific children and educators that may require additional supports individually or within a groupTier 3 - Supporting children with extensive needs, requiring wraparound services and coordination between educators, families, medical professionals and IRSM supports.Engage families on an on‑going basis in a meaningful and sustainable way, building trust, two‑way communication, shared decision‑making and respecting cultural and individual diversityCreate inclusive and culturally responsive spaces acknowledging, reflecting, celebrating diverse family structures and practicesWork collaboratively with families, educators, CPAs and therapists to develop support plans that are strength‑based and reflect the families’ priorities and preferences for a seamless experience for the familiesMaximize direct support and minimize administrative burden and provide at least 80% of time to direct service delivery (in‑program observations, modelling, family engagement, assessments, quality reviews)Provide indirect delivery (out of program) such as developing program plans/ISPs, reviewing data, meetings with community partners, documentation, applications or referralsInclusive Practice SupportWork directly with childcare programs to promote and embed inclusive principles aligned withHow Does Learning Happen? Ontario’s Pedagogy for the Early Years.Review and reflect on the emerging research on Special Needs Resourcing and inclusion, including information from reflective supervision to gain insight into their practices and improve their effectivenessReduce barriers for children by supporting educators to make programs and environments accessible,



inclusive and welcomingSupport educators in adapting environments, routines, and teaching strategies to meet the individual needs of childrenProvide consultation, coaching, and mentoring to childcare staff on inclusive strategies, early identification, and responsive programmingEnhance the understanding, breadth and depth of supports and services provided by the system to children with special needs and through the inclusion Resource Service ModelProgram Quality EnhancementCollaborate with childcare providers to develop and implement quality improvement goals related to inclusion and equityMonitor progress and provide follow‑up support, modelling best practices and offering constructive feedbackContribute to the continuous enhancement of program environments and educator capacityUnderstand, use and leverage the data gathered from various metrics of the IRSMReview and examine the creation of a new qualitative tool that focuses on capturing strengths observed by educators, parents/caregivers and when possible the childCollaboration and Capacity BuildingPartner with families to ensure their voices are reflected in programming and support planning and encourage family participation in learningCollaboration between families and professionals to create supportive environments and achieve the best outcomes for allLiaise with community agencies, therapists, and other service providers to promote coordinated careCollaborate with Early ON and licensed child‑care providers to create strategies to support optimal child development, reduce stigma and increase the capacity of educatorsProvide service navigation, referring families to establish pathways of care and create opportunities for other practitioners to engage with IQCs, educators and familiesProvide coaching, role‑modeling, mentorship and training to childcare staff to build capacity and make sure needs are metFacilitate or support skilled learning opportunities for childcare staff on topics related to inclusion, child development, and family engagementDocumentation and PlanningMaintain accurate records of support provided to programs, including observations, action plans, and outcome tracking. In accordance with Centre standards and IRSM directionParticipate in team meetings, case conferences, Centre, IRSM and regional initiatives related to early years, inclusion and special needs supportsEnsure practices align with privacy legislation (e.G., PHIPA, MFIPPA) and organizational policiesHealth and SafetyTheInclusion Quality Coordinatorswill comply with the duties assigned to workers as per Section 28 of the Ontario Occupational Health and Safety Act.Accountability and Freedom to ActThe incumbent has latitude for discretion within practices and procedures covered by precedents, Centre policy and procedure manuals and supervisory review. It is also subject to Centre policy, IRSM and other external program models.Key RelationshipsExternalChildren with special needs, their families and other caregiversStaff in various settings such as centre‑based childcare, Early ON Centres and Early ON sitesStaff from within the IRSMStaff from supporting agencies involved in the child’s careInternalClinical managers and clinical staffPerformance FactorsRelationships and engagement – building relationships; the level of cooperation and collaboration with clients and families, staff from other agencies,



and other members of the teamMeeting established standards in the provision of direct program delivery and indirect program deliveryContinuous quality improvement – engaging in regular planning, evaluations, performance measurement, and development to improve service deliveryCollaborative decision‑making – that promotes inclusive and culturally safe decision‑making involving the child, family and community where appropriateInclusive leadership and organizational culture – demonstrating values like accountability, inclusion, respect, innovation, mentorship and team collaborationQualificationsRegistered Early Childhood Educator (RECE) in good standing with the College of Early Childhood Educators is requiredDiploma/Degree in Early Childhood Education or related human services field (e.G., Child and Youth Work, Developmental Services, Social Work, Resource Consultant)Experience and Core CompetenciesMinimum 3 years of experience in early childhood education or related sector, preferably in inclusive or special needs settingsStrong understanding of child development, inclusive pedagogy, and the Ontario childcare frameworkIn‑depth knowledge of developmental milestones from birth to 6 years of age, understanding physical, developmental, behavioural, emotional and communication related disabilities and inclusion strategiesStrong communication, coaching, problem‑solving and solution‑focused, and conflict‑resolution skillsFamily‑centred approach – prioritizing families and their needs and preferences, recognizing them as the experts in their own livesExcellent interpersonal, communication, coaching, and relationship‑building skillsExperience supporting children with exceptionalities or working in a resource consultant or support roleSome training in adult education, coaching, or trauma‑informed careKnowledge of Niagara Region’s early years service system and community resourcesProficiency in using Microsoft Office and electronic documentation systemsOtherValid Ontario Driver’s License and access to a reliable vehicle for travel across the Niagara RegionA current criminal reference check for vulnerable populationsBilingualism is a strong assetEvidence of non‑violent crisis intervention trainingWork is community‑based with regular travel to licensed childcare programs across the Niagara RegionMay require flexible or extended hours to accommodate training sessions, child appointments and family meetings outside standard business hoursWhy Join UsWe provide a total rewards package that supports your well‑being and supports and encourages continuous professional development and growthProvide a competitive hiring range of $54,619–$64,272 commensurate with experienceParticipation in a Defined Benefit Pension Plan (HOOPP) from day one of employment with us, we offer healthcare and dental benefits, and access to the Employee and Family Assistance programApplication ProcessIf you are inspired by the work of Niagara Children’s Centre and would like to join our team, we want to hear from you! To review the job description and pursue this career opportunity, please visit our website at www.Niagarachildrenscentre.ComThis posting is for an existing, immediate vacancy within our Clinical team. We will be reviewing candidate submissions as they are received and move forward with interviews. Early submission is encouraged.Artificial Intelligence (AI) tools are not used to evaluate applications for this role. Your application will be reviewed directly by our hiring team.Niagara Children’s Centre is committed to fair and accessible employment practices. Upon request, suitable accommodation is available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.We thank all those who apply but only those selected for further consideration will be contacted. The selected candidate will be required to participate in a Criminal Background Check.#J-18808-Ljbffr

📌 Inclusion Quality Coordinator - C$54,619 - C$64,272 A Year (Winnipeg)
🏢 Niagara Children’s Centre
📍 Winnipeg