Who you are

- 5+ years of operational risk management experience, with at least 2 years in a dedicated OpRisk role at a regulated financial services institution

- Hands-on experience building or running a RCSA process: designed the methodology, facilitated assessments, and produced outputs for a risk committee or board

- Experience with operational loss event management: loss event categorization, database design, and root cause analysis at the program level

- Familiarity with scenario analysis methodology: can design and facilitate OpRisk scenarios and produce quantified board-level outputs

- Experience working alongside Engineering or Technology teams in a risk capacity

- Strong written communication — RCSA narratives, scenario summaries, and board-level reports are core deliverables

- Experience at a digital asset, payments, or fintech company with complex technology-dependent operations

- Familiarity with model risk management concepts: inventories, validation requirements, tiering frameworks

- ORM, FRM, PRM, or equivalent risk credential

What the job involves

- Zerohash is looking for an experienced Operational Risk Manager to own operational risk as a dedicated discipline within the enterprise risk program

- You will design and run the RCSA process, own the loss event database, conduct scenario analysis, and serve as the Risk function’s embedded presence in the Engineering incident lifecycle





- Operational risk is bottom-up and event-driven; ERM is top-down and strategic — and separating them properly is how institutional-grade risk programs are built

- Design and implement a formal operational risk framework: loss event categories, business line ownership model, and integration with the broader enterprise risk program

- Build and own the operational loss event database — ensure every material operational failure is captured, categorized, root-caused, and used to improve controls

- Design and run the RCSA process across all business lines: facilitate assessments, challenge results, and produce outputs that feed risk reporting

- Run scenario analysis against zerohash’s top operational risks; model tail outcomes across settlement failure, infrastructure outage, third-party dependency failure, and payment disruption; produce Risk Committee and board outputs

- Independently test key operational controls on a defined annual cycle; report findings to CRO and Risk Committee

- Serve as Risk’s embedded presence in the Engineering post-incident process: review PIR outputs, track remediation commitments, and escalate recurring patterns to the CRO

Benefits

- Excellent healthcare + dental + vision coverage. Zero Hash covers roughly 100% of employee premiums

- 33 Days Versatile PTO

- Equity ownership

- WFH setup
- Learning & Development Stipend

- Mental health and wellness program

📌 Operational Risk Manager (Canada)
🏢 Zero Hash
📍 Canada