Join Fairstone Bank as an Operations and Process Manager. Focus on enhancing operational efficiency and implementing process improvements across the organization. In this position, you will take charge of overseeing essential operational processes that bolster branch performance.

You will utilize your skills in performance monitoring, continuous improvement, and risk management to ensure processes are aligned with strategic goals. Engaging with various stakeholders, you will foster collaboration to address challenges that impact service continuity effectively. Key Responsibilities:

- Oversee and optimize operational processes for performance
- Monitor key performance indicators and report results




- Lead process improvement initiatives using Lean and Six Sigma
- Identify and mitigate process-related risks effectively
- Support resolution of operational disruptions and concerns

Requirements:

- Bachelor's degree in business or Operations Management
- 5+ years of proven experience in process management
- Advanced analytical and problem-solving skills
- Experience with process improvement methodologies
- Robust stakeholder management and communication abilities

Play a crucial role in elevating operational processes within Fairstone Bank.

📌 Operations and Process Manager Role at Fairstone (Montreal)
🏢 Fairstone
📍 Montreal