Fun Diggers is a recent indoor family entertainment centre in Kanata featuring a children’s sand-play area, realistic RC excavators and crawlers, birthday parties, group events, and café services. We are seeking an experienced Operations Manager to oversee daily operations and help deliver a safe, organized, and memorable guest experience.Key responsibilities

- Plan, organize, direct, and evaluate daily facility operations.

- Recruit, train, schedule, supervise, and evaluate employees.

- Oversee admissions, bookings, waivers, memberships, parties, and events.

- Coordinate sand-play, RC Zone, party-room, reception, and café operations.

- Monitor guest capacity and ensure activities run safely and on schedule.

- Understand the operation of RC cars, crawlers, excavators, remote controls, batteries, chargers, and related equipment.

- Inspect, troubleshoot, maintain, and perform minor repairs on RC vehicles and equipment.

- Diagnose common mechanical and electrical issues and arrange professional repairs when required.

- Maintain equipment inspection, repair, battery-charging, and maintenance records.

- Ensure RC equipment is charged, tested, clean, and ready before each session.

- Train staff and customers in the safe and proper use of RC equipment.

- Maintain an inventory of RC replacement parts, batteries, tools, and accessories.

- Implement safety, sanitation, equipment-handling, and emergency procedures.

- Respond professionally to customer questions, complaints, and special requests.





- Conduct opening and closing checks and maintain operational records.

- Monitor inventory and purchase supplies, merchandise, food, and operating materials.

- Monitor sales, expenses, cash handling, and POS reports.

- Assist with budgets, operating targets, promotions, and community partnerships.

- Coordinate birthday parties, corporate events, school visits, and private bookings.

- Work with suppliers, contractors, and service providers.

- Ensure compliance with applicable company policies and government requirements.

- Report business performance and operational concerns to the owner.

Qualifications

- Bachelor’s degree or college diploma in engineering, technology, business administration, operations management, or a related field.

- Strong technical aptitude and willingness to learn.

- Basic understanding of mechanical and electrical systems.

- Knowledge of RC cars, crawlers, excavators, batteries, controllers, and charging systems is an asset.

- Ability to troubleshoot and perform minor repairs on RC equipment.

- Strong leadership, organization, customer-service, and problem-solving skills.

- Comfortable using POS, booking, scheduling, email, and office software.

- Fluency in English is required.

- Ability to communicate in more than one language is a strong asset.

- First Aid/CPR certification is an asset or must be obtained after hiring.

- Must be available for flexible shifts, including evenings, weekends, and holidays.

Pay: $51,188.34-$60,000.00 per year

Work Location: In person

📌 OPERATIONS MANAGER – FULL-TIME (Kanata)
🏢 Fun Diggers
📍 Kanata