The Service Manager will be responsible for the preparation of service/repair estimates, the scheduling and coordination of service work (in house and field service). He/ She will be responsible for the supervision of a team of employees and ensures that the work produced meets customer requirements and company standards while addressing escalated customer issues and requests.The RoleResponsible for day-to-day support of the business of Service sales to customersExecute Continuous Improvement initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and operations at the branchProactive Problem Solving and guidance to the team as it relates to service objectivesProvide training and support for all Service technicians and supervisorsManage Service Shop personnel performance, safety, training and customer serviceWork with customers,



suppliers and co-workers to fulfill service orders and inquiries with service and cost expectationsProactive Word Order management to support revenue growth and meet customer expectationsService work groups at the branch and supervises effective completion of tasks to meet/exceed business targetsThe CandidateEducation:College diploma / Post secondary education/ Skilled trade certification + Manufacturing/Engineering experience considered an asset.Work Experience:4-6 years related experience in service, product support operations, and Industrial Hydraulics (Engineering)/manufacturing considered advantageous.Knowledge:Experience working with budgets, analyzing budgets and developing targets, critical problem solving (Lean/Six Sigma/Kaizen) considered advantageous.Proficiency:Microsoft Office, including Outlook, Excel, Word and PowerPoint.CompensationBase pay $70,000.00-$90,000.00 per annum plus Annual Incentive Bonus. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.As an equal chance employer, please inform us if any accommodation is required if contacted for an interview.#J-18808-Ljbffr

📌 Service Supervisor - $70,000 - $90,000 A Year (Winnipeg)
🏢 Wajax
📍 Winnipeg