SummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like:Discounted lodging accommodations at Hyatt worldwideDiscounts on food and beverageDiscounted transit passesRecognition programsExcellent training and professional developmentEmployer RRSP matchingExtended Health Benefits for you and your dependentsHyatt Regency Vancouver is seeking a talented, career‑minded, dedicated guest service professional with a passion for excellence to join our Front Office Management team as theAssistant Front Office Manager - Overnight .The responsibilities of the Assistant Front Office Manager will include but not limited to:Oversee the general functions of Front Office, PBX, Housekeeping, Guest Services, Engineering and SecurityAble to check in and check out guestsLearn the duties of Assistant Front Office Manager and Night Audit to assist guests and associates (e.G. reports, guest request tracking, etc.)Responsible for the security of the hotel and responding to emergency situations in conjunction with Engineering and Security during all shiftsAssist Rooms departments with their daily duties (Financial Reporting, Goal Tracking, etc.)Handle guest needs and queries in a polite and professional mannerAssist the Director of Operations and Assistant Director of Operations with Rooms projects and controlsProvide support for all departments and associatesThe Assistant Front Office Manager will have oversight of the front office staff, cash control for agents,



staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.Salary range:$63,000 - $66,000 per yearHyatt colleagues work in an environment that demands exceptional performance yet reaps excellent rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.About Hyatt RegencyBeing part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), skwú7mesh (Squamish),



and səlilwətaɬ (Tsleil‑Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.Visa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.QualificationsQualificationsPossess a true desire to satisfy the needs of others in a fast‑paced environment.Must be able to act independently and with minimal supervision.Must be available to work graveyard shifts with flexible days off depending on business needs.At least one‑year management or supervisory experience in the hospitality industry. Must have previous hotel Front Office and/or customer service experience.Proven strong leadership and coaching skills.Must possess excellent and refined communication skills, both written and verbal and with a diverse group of individuals and guests.Must be able to make quick and sound decisions and be able to respond to any emergency situations in a mature and professional manner.Experience with Opera or other front office software is an asset.Previous experience in a unionized environment is preferred.Knowledge of a second language is an asset.#J-18808-Ljbffr

📌 Assistant Front Office Manager - Overnight - C$63,000 - C$66,000 A Year (Winnipeg)
🏢 Hyatt Regency
📍 Winnipeg