APPOINTMENT COORDINATORBurlington Hyundai – Burlington, Ontario$21/hr | Full-Time | PermanentEmpower. Accelerate. Achieve.Drive your career forward with Burlington Hyundai — where people, purpose, and performance come together.Join a Thriving Dealership That’s Redefining the Automotive ExperienceAre you a natural connector who thrives in a fast‑paced environment and loves helping people? Do you bring energy, professionalism, and a “let’s make it happen” mindset to every interaction? Burlington Hyundai is looking for a confident, customer‑focusedAppointment Coordinatorto support our growing Service Department.Who We AreWe are afamily‑owned, proudly female‑leddealership operated by graduates of theGeorgian College Automotive School of Business. Our mission is simple:drive change and champion equalitywithin the automotive industry.From the shop floor to the showroom, we foster a culture built on:Inclusivity and empowermentTransparent communicationPersonalized serviceGrowth, mentorship, and career advancementYour voice matters here — and your career can truly flourish.Position SummaryReporting to the Service Manager, as ourAppointment Coordinator, you are the first point of contact for Burlington Hyundai guests. You ensure every customer feels welcomed, supported, and confident in their service experience. You’ll manage appointment scheduling, maintain accurate records,



and support the Service Manager and Advisors in delivering exceptional guest care.What You’ll DoWarmly greet and assist incoming service guestsAnswer and direct incoming calls with professionalism and a smile in your voiceSchedule and confirm service appointments based on maintenance schedules and guest needsMaximize shop efficiency through thoughtful appointment planningDocument all guest interactions and details in the CRM and DMSContact guests regarding reminders, recalls, campaigns, postponed maintenance, and missed appointmentsMaintain accurate customer records and support service advisors with detailed notes and follow‑upReport guest concerns or suggestions to the Service ManagerAssist with filing, mail‑outs, and general administrative tasksMaintain a clean, organized workstationCore Metrics & ResponsibilitiesAccurate data entryTimely and professional guest communicationAppointment scheduling efficiencyHigh customer satisfactionReliable record keeping and database accuracyWhat You BringExperience with SERTI software is an assetExcellent communication and interpersonal skillsStrong organizational abilities and high attention to detailComfort with scheduling software and basic computer applicationsPrevious customer service or administrative experience (automotive experience is an asset)A positive, team‑oriented attitudeAbility to multitask in a fast‑paced environmentDependability, punctuality,



and robust time managementCoachability and a growth mindsetA winning, service‑driven attitudeHours of WorkOur dealership operates Monday through Saturday. This full‑time role requires a minimum of40 hours per weekduring general business hours.Why You’ll Love Working With UsCompany Registered Pension PlanCompetitive Wages PLUS Performance Based-BonusTwo Weeks Vacation to start!Extended Health Insurance BenefitsCareer Growth and Advancement OpportunitiesSupportive, Inclusive, and Modern Team CultureOngoing Training and Development ProgramsStaff Events, BBQ’s and Food TrucksReady to Join a Team That’s Changing the Industry?If you’re passionate about delivering exceptional customer experiences and want to grow your career in a supportive, forward‑thinking environment, we want to hear from you.Apply today and help us drive success — together.Our Commitment to EquityWe are an equal opportunity employer committed to maintaining a diverse and inclusive workforce. Accommodations are available upon request throughout the recruitment process.Applicants may be subject to a background check and must meet the security criteria designated for the position.We utilize artificial intelligence (AI) in our recruiting process, including the creation of job postings and pre‑screening assessments.We thank all applicants for their interest. Only those selected for an interview will be contacted. All candidates selected for interviews will be informed of the hiring decision within45 daysof the final interview.#J-18808-Ljbffr

📌 Appointment Coordinator. - C$21 An Hour (Winnipeg)
🏢 Burlington Hyundai
📍 Winnipeg