SummaryThe Supplier Success Skilled will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.Hybrid ScheduleIf within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).Pay rate$20.00/hour CADStart Date and TrainingThis position will start on June 8, 2026 and requires 100% attendance for 8 weeks of training.Essential Duties And ResponsibilitiesProvide professional support to Avetta customers via phone, email, chat, and other service channelsResolve complex supplier issues with a focus on customer experience and compliance accuracyVerify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA recordsAccurately log all interactions in Salesforce (Service Cloud)



and follow up as neededSupport customer billing and subscription inquiriesCollaborate with internal departments to resolve supplier needs and improve service deliveryParticipate in outbound campaigns and annual update verificationsMaintain high standards in interaction quality, verification accuracy, and productivity metricsRegular and predictive attendanceIdeal QualificationsPrior experience in customer service or call center environments preferredStrong written and verbal communication skillsProficiency with PC applications and CRM systems (Salesforce preferred)High attention to detail, adaptability, and self-motivationDemonstrated ability to learn and apply new systems and processesFamiliarity with compliance documentation and supplier onboarding is a plusHigh tolerance for stress and ability to manage multiple prioritiesFluency in verbal & written communication for additional language as required by posting and business need#J-18808-Ljbffr

📌 Supplier Success Professional - C$20 An Hour (Winnipeg)
🏢 Avetta
📍 Winnipeg