Immediate Intervention SpecialistPosition: Immediate Intervention Specialist is the first point of client contact at CMHA PD and will determine how to best serve clients using a stepped care approach. The role will complete all necessary assessments to better understand needs, provide appropriate immediate brief intervention and, if required, develop a plan for additional services.Status: Permanent full-time, 37.5 hours per week. Salary: $62,425.03-$73,441.21 annually (candidate qualifications will be considered when determining the starting salary). Location: 10 Carlson Court, Etobicoke (hybrid workplace; staff required tohave on-site and/or community presence as per program and client needs).ResponsibilitiesAct as low-barrier first response and front-line resource to the community; promptly respond to incoming phone calls in a call center-like team environment, respond to in-person walk-in inquiries, email, or other means of contact.Assess and provide crisis support; make connection to crisis services when appropriate.Assess client’s eligibility for relevant services, while prioritizing treatment, based on level of need using initial assessment and information obtained from client and collateral sources.Determine what intervention(s) clients would benefit from and ensure the appropriate mix, and intensity of services to allow for a stepped care approach where appropriate.Provide short-term task-based interventions for clients who need immediate supports to alleviate any distress (e.G., financial applications, referrals to other community services, establish crisis plans).Provide single session 1:1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress.Facilitate groups as part of CMHA PD groups calendar, including the creation of new groups as needed and acting as a back-up facilitator.Contact with primary care at regular intervals to report clients’ service initiation and communicate interventions and care plans.Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.G., volumes across all regions) covered by CMHA PD.BenefitsCompetitive benefits: Employee Family Assistance Plan,



optional extended health and dental benefits.4 weeks accrued vacation.Up to 18 paid sick days accrued per year, plus 2 flexible days each year.HOOPP Pension Plan.Ongoing professional development plus $250 annual funding for continuing education and certifications.$350 annual allowance to invest in achieving your personal wellness goals.Participation in organizational pay-for-performance incentive program.QualificationsPost‑secondary degree or diploma in relevant discipline (e.G., BSW, MSW, OT, RN). Being a registered and/or regulated health qualified is an asset.Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short-term supports.Expertise in community mental health and/or community based human services.Minimum of 2 of the following trainings and willingness to train up in 6 months: Single Session, Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Motivational Interviewing, Acceptance and Commitment Therapy, Narrative Therapy, Trauma Informed Care, Virtual Care, Interprofessional Multidisciplinary Teams, and Crisis Intervention skills.Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.Openness to operate from an anti‑racist, anti‑oppressive, 2SLGBTQIA+ affirming and intersectional framework.Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.Fluency in a second language, including ASL (American Sign Language)



is considered an asset.Valid Canadian driver’s license and access to an insured automobile in good repair.A satisfactory Vulnerable Sector Screening (Police Check) report.Equal Opportunity StatementCMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno‑racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low-income communities, and all equity‑deserving groups.*2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).Accessibility StatementWhen contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at [email protected] Intelligence in RecruitmentTo streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.#J-18808-Ljbffr

📌 Immediate Intervention Specialist - $62,425.0 - $73,441.2 A Year (Winnipeg)
🏢 CMHA Peel Dufferin
📍 Winnipeg