Tier 2 User Safety and Risk Operations Agent – Accenture (St. Catharines, Ontario)Exciting opportunity with our large AI client!Join Accenture’s Trust & Safety team, helping make one of the world’s leading AI platforms safer for everyone. As part of Accenture’s Business Process Delivery group, you’ll play a critical role in reviewing, investigating, and preventing policy violations, fraud, and misuse—ensuring a trustworthy experience for millions of global users.We offer a$19.23/hr starting wage, a$2,000 sign‑on bonus, and afast‑track growth path, with opportunities to advance within 6–12 months.Why Accenture?Competitive starting wage of$19.23/hrplus$2,000 signing bonusComprehensive total rewards package including health, wellness, paid leave, and retirement benefitsFull‑time positions (35–44 hours/week) with monthly scheduling flexibilityAnnual salary increases and recognition programs4+ weeks of paid training with ongoing coaching and supportInclusive work workplace with active Employee Resource Groups and volunteer programsKey ResponsibilitiesContent ModerationEnforce platform rules through manual review and AI‑assisted systemsHandle reports of harmful or policy‑violating contentReview appeals and elevate complex moderation decisionsRisk & Abuse PreventionDetect and prevent scams, spam,



and coordinated inauthentic behaviorInvestigate suspicious activity or account takeoversIdentify system gaps and recommend improvements to prevent abuseFraud Detection & InvestigationMonitor for fraudulent activities such as fake accounts, payment fraud, and chargebacksAnalyze fraud patterns and emerging trendsEscalate high‑risk cases and collaborate with cross‑functional teams for resolutionBasic QualificationsMinimum 6 months experience in Trust & Safety, Content Moderation, Data Privacy, Cybersecurity, or LegalHigh School Diploma or equivalentPreferred QualificationsFamiliarity with Generative AI productsHigh attention to detail and accuracyAbility to quickly learn, apply, and adapt to changing usage policiesExperience using investigative tools such as login history, API logs, and secure PII handling systemsStrong critical thinking and problem‑solving skillsEmpathetic, analytical, and comfortable working in fast‑paced, high‑impact environmentsStrong English written communication skillsSummaryJoin a team dedicated to buildingsafe and responsible AI experiences. At Accenture, you’ll grow your expertise in risk management, data analysis, and emerging AI technology—while helping ensure a safer digital future for everyone.Location: British Columbia/Ontario – Hourly Salary Range: $19.23 to $19.23#J-18808-Ljbffr

📌 Tier 2 User Safety And Risk Operations Agent - $19.2 An Hour (Winnipeg)
🏢 Accenture
📍 Winnipeg