Drive IT operational excellence as an Expert Atlassian & ServiceNow Administrator at State Street. Focus on securing, optimizing, and enhancing enterprise service management platforms while collaborating with key stakeholders.

We seek a dedicated individual with 7-10 years of experience in administration of Atlassian (Jira, Confluence) and ServiceNow. You will ensure high platform availability, implement governance controls, and facilitate seamless workflows. Engaging with cross-functional teams, you'll leverage your insights to automate processes and improve user efficiency.

Key Responsibilities: • Lead administration of Jira Service Management and other Atlassian tools • Design, maintain,



and optimize workflows and automations • Oversee compliance with security standards and audit requirements • Create integrations with enterprise systems via APIs • Monitor platform usage and performance metrics

Requirements: • 7-10 years of enterprise-level experience in platform admin • Robust understanding of ITIL and ITSM methodologies • Experience with security policies and access management • Skilled in JavaScript, Python, and automation tools • Bachelor's degree in Computer Science or related field

Leverage your expertise to enhance service delivery and operational processes at State Street. #J-18808-Ljbffr

📌 Expert Atlassian & ServiceNow Administrator (Toronto)
🏢 State Street
📍 Toronto