# Job Posting: Registered Pharmacy Technician (Community Pharmacy)

Location: Huron Church, Windsor, ON

Position Type: Full-Time / Part-Time

Reports To: Pharmacy Manager / Designated Pharmacist

## Position Summary The Medicine Shoppe Pharmacy Windsor Westgate plaza is seeking a dedicated, detail-oriented Registered Pharmacy Technician to join our independent community pharmacy team. In this role, you will work closely with our pharmacists to deliver exceptional patient care, optimize dispensary workflows, and maintain a highly organized inventory system. The ideal candidate takes pride in technical accuracy, possesses strong communication skills, and thrives in a fast-paced retail environment.

## Key Responsibilities

### Technical & Dispensary Operations

Prescription Preparation: Count, measure, and package medications accurately using advanced pharmacy software.

Compliance Packaging: Organize, fill, and check compliance packaging (blister packs) for chronic care patients.

Workflow Management: Manage the intake window, retrieve medication stock, and prepare labels following established standard operating procedures.

### Patient Care & Customer Service

Intake & Drop-off: Greet patients, receive new prescriptions, and verify complete patient demographics and allergy profiles.

Collaboration: Answer telephone inquiries efficiently, managing administrative questions and routing clinical questions directly to the pharmacist.

Release of Medications: Confirm patient identity at pickup and ensure the pharmacist provides necessary clinical counseling.

### Third-Party Billing & Administration

Insurance Navigation: Submit and adjudicate claims through provincial (ODB) and private third-party insurance plans.





Problem Solving: Resolve billing errors, prior authorization rejections, and coordination of benefits issues.

Record Keeping: Maintain meticulous documentation for narcotics, controlled substances, and provincial regulatory compliance.

### Inventory & Stock Management

Stock Procurement: Monitor inventory levels daily, place wholesaler orders, and receive incoming stock.

Quality Control: Check for expired medications, manage drug recalls, and return overstock items to suppliers.

Merchandising: Ensure front-shop and OTC shelves are clean, accurately priced, and properly rotated.

## Qualifications & Requirements

Licensure: Active registration in good standing as a Registered Pharmacy Technician (RPhT) with the Ontario College of Pharmacists (OCP).

Education: Graduate of an CCAPP-accredited Pharmacy Technician diploma program.

Experience: 1–2 years of experience in a community or retail pharmacy setting is strongly preferred. We appreciate years of experience!

Technical Skills: Proficiency with major pharmacy management systems ( Propel Rx experience is an asset )

Soft Skills: Exceptional verbal communication, a welcoming customer-first attitude, strong mathematical calculations, and acute attention to detail. Bilinguals are an asset

Physical Demands: Ability to stand for extended periods and lift up to 20 lbs.

## What We Offer

Competitive hourly wage based on experience.

Professional development opportunities

- A supportive, team-oriented, and friendly team environment.

---

Our pharmacy is an equal opportunity employer. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

📌 Pharmacy Technician (Windsor)
🏢 Medicine Shoppe Canada
📍 Windsor