Employment Opportunity: Physiotherapy Lead (PTL)

Are you an experienced Physiotherapist who is passionate about exceptional patient care and supporting the growth of other clinicians? Group23 Sports Medicine is seeking a talented Physiotherapy Lead to join our multidisciplinary team in Calgary. This working leadership role combines an active clinical caseload with day-to-day clinical, operational, and people leadership for the Physiotherapy team.

What We Offer

Join a team trusted by Calgary's best athletes and professional sports organizations, including the Calgary Flames, Calgary Stampeders, and Hockey Canada. At Group23, you’ll be a part of a dynamic, supportive environment where growth and well-being are our priority.

Some of our benefits

- Inspiring teammates and work environment

- Multi-disciplinary rounds and options for mentorship

- Strong referral base and diverse caseloads

- Private pay only – we do not see WCB, MVA, AHS clients
- A culture that empowers you to excel
- A versatile group benefits package
- The chance to grab tickets to see your favourite team in action
- An environment of achievers—work at locations that support athletic excellence

Position Summary The Physiotherapy Lead is responsible for supporting the coordination, quality, and continuous improvement of Physiotherapy services within Group23. The role provides day-to-day clinical, operational, and people leadership to the Physiotherapy team, ensuring alignment of patient care, professional practice standards, department operations, and program implementation.

The Physiotherapy Lead works collaboratively with other Physiotherapy Lead(s), the Physiotherapy Aide Lead, and the Multi-Disciplinary Manager to support Physiotherapy services across Group23 locations. Responsibilities may be allocated and prioritized among leadership team members in response to operational needs, individual strengths, and organizational priorities.

The Physiotherapy Lead is a working leadership role that maintains an active clinical caseload while supporting recruitment, onboarding, mentorship, scheduling, quality assurance, professional practice oversight, operational excellence, and the implementation of departmental initiatives.

Physiotherapy Program Vision & Direction

- Support the development of Physiotherapy programs, service standards, best practices, and departmental goals.

- Identify opportunities to improve patient outcomes, service delivery, and operational effectiveness.

- Evaluate emerging evidence, clinical practices, and patient care opportunities to support program excellence.

- Collaborate with leadership to advance the growth and continuous improvement of Physiotherapy services across Group23.

Clinician Leadership & Development

- Coach, mentor, and support Physiotherapist employees and contractors.





- Participate in recruitment, onboarding, and career development for Physiotherapists, students, and volunteers.

- Support clinician performance through scheduled reviews, regular coaching, and timely development conversations.

- Foster a positive, respectful, and collaborative culture aligned with Group23's purpose and core values.

- Maintain professional and technical knowledge through ongoing education and relevant learning opportunities.

Clinical Quality & Professional Practice

- Maintain an active clinical caseload and deliver evidence-informed, patient-centered Physiotherapy care.

- Promote adherence to professional practice standards, regulatory requirements, and organizational policies.

- Support quality assurance through chart audits, documentation reviews, and identification of improvement opportunities.

- Champion evidence-informed practice, patient safety, and continuous clinical improvement across Physiotherapy services.

Operations & Resource Management

- Support scheduling, vacation approvals, coverage planning, staffing coordination, and day-to-day department operations.

- Identify workflow, operational, equipment, space, and resource challenges and support resolution efforts.

- Assist with resource planning, equipment and supply recommendations, and operational decision-making.

- Support departmental reporting, forecasting, utilization analysis, and accurate clinical documentation and data integrity.

Program Implementation & Continuous Improvement

- Support implementation of approved Physiotherapy programs, services, initiatives, systems, and workflows.

- Lead and support change initiatives that improve patient experience, service delivery, and operational effectiveness.

- Collaborate with physicians, operations teams, and other disciplines to improve patient flow, communication, and outcomes.

- Monitor implementation outcomes and provide recommendations that support accountability and continuous improvement.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs):

Knowledge:

- Knowledge of Group23's purpose, mission, values, concept of care philosophy, and services.

- Understanding of privacy, Occupational Health & Safety, Infection Prevention & Control, Employment Standards, and Human Rights requirements.

- Strong knowledge of anatomy, musculoskeletal conditions, Physiotherapy assessment, treatment planning, and evidence-informed practice.





- Understanding of clinical documentation and professional practice standards.

Skills:

- Exceptional verbal, written, interpersonal, and relationship-building skills.

- Strong clinical assessment and treatment capabilities.

- Clinical leadership, coaching, mentorship, team-building, and interpersonal mediation skills.

- Emotional intelligence, analytical thinking, decision-making, problem-solving, and conflict resolution skills.

- Proficiency with electronic medical records, Netcare, clinic technology, SharePoint, Teams, Outlook, Word, and Excel.

Abilities:

- Ability to balance leadership and coordination responsibilities with an active clinical caseload.

- Ability to manage competing priorities with minimal supervision in a fast-paced healthcare environment.

- Ability to foster a positive, professional, and collaborative team culture.

- Ability to maintain professionalism, empathy, ethical judgment, confidentiality, and engage in crucial conversations.

- Commitment to multidisciplinary teamwork, continuous learning, and clinical excellence.

Qualifications

- Master's degree in Physiotherapy, or equivalent, from an accredited university program (Canadian equivalent).

- Licensed Physiotherapist currently registered and in good standing in Alberta.

- Minimum of 3-5 years of experience working as a Physiotherapist in a clinical setting.

- Demonstrated ability to lead, support, and influence peers in a clinical environment.

- Clinical experience treating musculoskeletal and sports medicine patients preferred.

- Experience working as part of a multidisciplinary clinical team.

- Related leadership experience, leadership training, coaching, people management, business training, scheduling, program coordination, or workflow optimization is considered an asset.

- Professional liability insurance is required.

- Police Information Check required upon hire and as requested.

About Us

Group23 is a full-service sports medical clinic offering timely assessment, diagnosis, treatment planning, and rehabilitation of sport and exercise-related health conditions. We believe patients are more than their symptoms. We believe in a biological, psychological, social, and spiritual approach to care. Through our unique Patient Health Journeys, we will be with our patients every step of the way!

Group23 does not consider itself just another sport medicine clinic. To that end, we feel strongly that a critical starting point for all our workers is that they agree with and are excited by our core purpose and mission. We want everyone to believe that sport medicine at Group23 can and will be done better than anywhere else in the province.

Recruitment Process

We thank you for your interest, but only those selected for an interview will be contacted.

📌 Physiotherapy Lead (PTL) (Calgary)
🏢 Group23 Sports Medicine
📍 Calgary