Location:TELUS Health Care Centre - Toronto (in-clinic position only)Status:Full Time Temporary (ending August 2027)We are looking for enthusiastic customer service‑minded individuals who want to work in a collaborative, friendly and supportive environment.Under the direction of the Clinic Manager, you will be responsible for performing a variety of administrative and clerical tasks.What you’ll doGreeting patients and managing patient intake. Answering and routing incoming callsScheduling appointments for patientsProvide daily administrative support to the medical office and clinical team (physicians, nursing, chart prep, CSRs, transcription, reception and flow) to ensure efficient operation and flow of workWork in collaboration with medical office team to ensure proper process and procedures are in place to manage administrative aspects of special client accountsMaintain a high level of current product and service knowledgeMaintain and modify confidential medical electronic/paper filing/retrieval and transfer methods, systems, formats and informationRespondpromptly to questions and concerns from clients, employees and PhysiciansMaintainconfidentiality and follows departmental guidelinesAble to identify and document process shortfalls that present themselves and communicate issues to managementRecommend possible solutions to minimize and remove barriers to the administrative workflow and office processes for review, approval and further directionManage monthly inventory,



supply check of office supplies and maintain office supply roomManage the flow of guests in the clinic in coordination with the Flow Coordinator and other team members including PhysiciansParticipate in special projects and quality assurance initiativesPerforming other related clerical activities and cross-functional responsibilities as assignedPerforms other related dutiesQualificationsWhat you bring:High school diploma with a minimum of 1-3 years of relevant experience working in a fast‑paced environment, providing a high degree of customer service1-3 years of Medical Office Administration experienceExcellent communication skills, both verbal and writtenAttention to detail and great work ethicVery good computer skills and proficiency in Microsoft Office suiteStrong organisational skills; multitasking and time‑management skills, with the ability to prioritize tasksWork autonomously and demonstrate initiative and good judgmentAbility to be resourceful and proactive when issues arisePassion for working within a collaborative team and providing amazing guest experiencesMust be upbeat, outgoing and positiveAbility to work effectively within a teamProblem‑solving and apply guest resolution tacticsCustomer service experience (preferred)Reception experience (preferred)Experience with medical transcription (preferred)Salary and BenefitsSalary Range: $20-$37Performance Bonus or Sales Incentive Plan:



0%Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:Comprehensive total rewards package highlighting market-competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in‑office, virtually or a combination of both, based on the role's requirementsGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunitiestodevelop your skillsand moreJob Type: This is for a current vacancyTELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.#J-18808-Ljbffr

📌 Administrative Associate-Clinic - C$20 - C$37 An Hour (Winnipeg)
🏢 Telus
📍 Winnipeg