Company Description West Edmonton Volkswagen is Western Canada’s largest and newest Volkswagen dealership with a focus on delivering a world-class customer experience and redefining automotive retail. The dealership brings together the passion and expertise of two family-owned Alberta dealer groups to offer a relaxed, friendly sales and service environment.

Teamwork, customer care, and a welcoming atmosphere are at the core of how West Edmonton Volkswagen operates. The dealership has two locations the main store at 170th Street and Stony Plain, and a second location inside West Edmonton Mall at the entrance to Bourbon Street.

Role Description The Product Advisor is a full-time, on-site role based in Edmonton, AB, responsible for guiding customers through the vehicle selection and purchase process. Day-to-day tasks include greeting and engaging customers, understanding their needs, presenting suitable Volkswagen models, and explaining features, pricing, and financing options in a clear and transparent manner.

The role involves conducting test drives, following up with prospective buyers, maintaining product knowledge on the latest models and technologies, and collaborating with team members to ensure a seamless sales and delivery experience.

The Product





Advisor will also support dealership events, uphold showroom standards, and contribute to achieving sales targets while delivering an exceptional customer experience.

Qualifications

- Strong customer service and sales skills, with the ability to build rapport and maintain long-term relationships.
- Excellent communication skills, including active listening and clear, professional verbal and written communication.
- Solid analytical skills to understand customer needs, compare products, and support pricing and financing discussions.
- Foundational product management skills, including maintaining up-to-date knowledge of vehicle features, trims, and inventory.
- Previous experience in automotive sales or retail customer-facing roles is an asset.
- Comfort working in a quick-paced, team-oriented environment and meeting performance goals.
- Basic computer proficiency and ability to learn dealership software and digital tools.
- High school diploma or equivalent required; post-secondary education in business or a related field is beneficial.
- Ability to work flexible hours, including evenings and weekends, as required by dealership operations.

📌 Product Advisor (Edmonton)
🏢 WEST EDMONTON VOLKSWAGEN
📍 Edmonton