29 Aug
|
Victaulic
|
Brampton
29 Aug
Victaulic
Brampton
Product Application Specialist
Full-Time (Hybrid)
Victaulic, headquartered in Easton, Pennsylvania, is the global leader in mechanical pipe joining solutions, delivering advanced technologies and engineering services to address complex piping challenges faced by engineers, site owners and contractors. Since 1919, our innovative solutions have improved construction productivity and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering advanced technologies and engineering expertise that address real-world challenges across a wide range of industries.
Our sustainable solutions, made from high quality, graded scrap steel, promote circular construction by making piping systems infinitely reconfigured and minimizing environmental impact. Today, our high-quality products are used in more than 140 countries, supporting some of the world’s most critical and prestigious structures.
Product Application Specialist In this role, you will provide technical expertise and engineering support for Victaulic products and system solutions within the mining and oil & gas industries. You will work closely with customers, sales teams, engineers, and industry stakeholders to resolve complex technical challenges, troubleshoot applications, provide training, and support business growth across Canada and beyond. This is an excellent opportunity for an engineering professional who enjoys solving complex problems, working directly with customers, and becoming a subject matter expert in industrial piping systems and applications.
Provide engineering consulting support to sales teams by evaluating and recommending Victaulic solutions for mining and oil & gas applications. Serve as a technical resource for customers, owners, engineers, contractors, code officials, and installers.
Utilize knowledge of industrial mining systems and/or oil & gas systems to address customer challenges and technical inquiries.
Support the selection, application, and troubleshooting of valve actuation systems, including pneumatic, electric, and hydraulic solutions. Act as a subject matter expert for mining and oil & gas applications such as: Underground water systems
Large-diameter pipeline construction
Oil sands extraction processes Provide technical support through phone, email, virtual meetings, customer visits, and field investigations. Conduct on-site product troubleshooting, inspections, and root-cause investigations. Prepare technical reports and recommendations based on findings.
Evaluate returned products and generate customer-facing reports detailing root cause analysis and corrective actions. Collaborate with Product Development, Product Management, Manufacturing, Marketing, and Executive Leadership to identify product improvements and customer opportunities. Deliver presentations, training sessions, and educational seminars to employees, sales teams, distributors, engineers, and customers.
Monitor industry trends, market developments, competitive products, and emerging customer needs. Identify opportunities to enhance technical training, product education, and customer support programs. Bachelor’s degree in Engineering or equivalent technical experience.
Robust understanding of mechanical piping systems and applications.
Experience working with industrial mining and/or oil & gas systems.
Experience supporting customers through phone,
email, virtual collaboration platforms, and onsite visits. Ability to interpret drawings, specifications, technical standards, and regulatory requirements. Proficiency with Microsoft Office applications. Valid driver’s license and ability to travel up to 30% domestically, with occasional international travel. Customer-focused mindset with a commitment to delivering exceptional service.
Experience supporting mining, oil & gas, oil sands, dewatering, tailings, or industrial process systems.
Experience conducting field investigations and root-cause analysis. Familiarity with valve actuation systems and industrial controls.
Experience delivering technical training and presentations to diverse audiences. Strong understanding of product application engineering and customer support in industrial markets. Career development opportunities and internal promotion pathways Educational reimbursement and ongoing learning opportunities, including Victaulic University Comprehensive health, dental, and vision coverage Health Spending Account (HSA) Pension Plan with a company contribution Employee Assistance Program (EAP) and Wellness Hub Flexible benefits designed to support you and your family’s well-being Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status.
Victaulic is committed to providing equitable opportunities to all applicants and welcomes applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. AI-assisted tools may be used to support the review of applications as part of the hiring process.
📌 Product Application Specialist - Brampton, ON
🏢 Victaulic
📍 Brampton