Who you are
- Here's what sets you up for success at Float:
- You Put Customers First, Always. You care deeply about delivering meaningful value. Whether you're building internal systems or customer-facing features, you're always thinking about how to make life better for our users
- You Act Like an Owner. You take responsibility for outcomes, step up to challenges, and seek solutions proactively—doing what's best for the business, not just your role
- You Think Big and Move Quick. You're energized by building from 0 to 1. You're not afraid to challenge the status quo, experiment quickly, and learn as you go
- You Constantly Learn and Grow. You're hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do
- You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work
- You Win as a Team. You're a generous collaborator who values communication, context, and shared wins. You lift others up and help make the team stronger
- 3–6 years in product operations, strategy and operations, growth operations, consulting, or a similarly analytical and cross-functional role in a high-growth environment
- Strong SQL and spreadsheet modelling, with the ability to work through a messy business question independently and reach a recommendation
- Experience building a business case that changed what an organization decided to invest in
- Experience building reporting, dashboards, or operating systems that improved how a team made decisions
- Strong written and verbal communication, including memos and presentations aimed at leadership
- Practical AI fluency, with concrete examples of automating real workflows and the improvement it produced
- Comfort working across product, data, go-to-market, and leadership stakeholders, and holding several priorities at once
What the job involves
- Float is looking for a Product Operations Manager to work alongside the team building our corporate card and spend management products. You'll be the person who decides — with data — what's worth building next, and then proves whether it worked
- This is a hands-on analytical seat with real influence over the roadmap. You'll size opportunities, build the business case for where the team should invest, and own the reporting that tells product and go-to-market teams what's actually happening.
- The work runs from writing your own queries through to putting a recommendation in front of leadership. Recent projects in this seat have included protecting card spend through a major payments migration and rebuilding how customer feedback gets synthesized into prioritization
- There's a second half to the job that matters just as much: making the team faster. We want someone who looks at how product decisions get researched and made, finds the parts that are slower than they need to be, and builds the automation to fix them
- Size and build the business case for roadmap initiatives, so the team can decide what to invest in with real numbers behind it
- Own the reporting and dashboards for the product area — measuring what shipped, and making the results useful to both product and go-to-market teams
- Turn customer and field feedback into a prioritization signal the team acts on, rather than a document nobody reads
- Lead the analysis behind major forward-looking investment decisions, working across teams to build and present the proposal
- Build AI-assisted workflows that make research, synthesis, and reporting materially faster — and pick the ones worth building based on impact
- Partner with data engineering to get the data you need, and write your own SQL for everything else
- Surface risks and trade-offs early, with options attached
Benefits
- Competitive coverage of medical, dental and vision insurance for employees
- Education & learning stipend for personal growth and development
- Flexible vacation time
- Work from home stipend to help you succeed in a remote environment
📌 Product Operations Manager (Toronto)
🏢 Float
📍 Toronto