OurFYidoctors - York Campusclinic is looking for a Practice Coach I / Optician to fill an existing vacancy. The role is full‑time, 40 hours per week, Monday to Friday with one evening shift per week. Summer hours will vary.In this role, you’ll be pivotal in driving operational excellence, fostering a patient‑focused environment, and delivering exceptional vision and eyewear experiences. You’ll empower staff, optimize clinic performance, and enhance the lives of patients.What You’ll DoLead daily clinic operations to deliver exceptional patient experiences and alignment with company strategy, goals, and valuesCoach and mentor team members to enhance their skills, performance, and knowledgeCollaborate with Regional Coach to strengthen leadership capabilities and achieve clinic objectivesBuild and inspire motivated, high‑performing teams aligned with organizational goalsFoster a positive, collaborative work environment by providing transparent direction and cultivating a shared visionMotivate and influence team members by empowering them, creating enthusiasm, and gaining support to achieve clinic objectivesFoster open communication through active listening and promoting a transparent, trust‑based cultureDrive practice development by improving procedures, implementing initiatives and optimizing patient care and clinic performanceChampion company initiatives, evaluate their effectiveness, and implement best practices to strengthen and enhance the brandDeliver exceptional customer service, ensuring a positive patient experience and creating value for every patientEducate patients on eyewear options tailored to their lifestyle,



ensuring optimal value and qualityGuide patients in selecting eyewear that combines style with optimal visionPerform eyewear repairs and adjustments to ensure proper fit and comfortSupport clinic operations by performing additional duties as requiredWhat You BringCollege degree or equivalent experience2-4 years of management or supervisory experienceMinimum one year of experience in an optical settingRegistered Optician in OntarioPrevious experience in customer service and retail preferredUnderstanding of operations, processes, and business performanceProficiency with technology and computers, including MS Office SuiteProven ability to inspire, coach, and mentor a team while driving organizational goals and delivering exceptional patient experiencesA collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectivelyExcellent organizational, time management and multitasking skillsOutstanding oral and written communication skillsAbility to multi‑task and thrive in a fast‑paced environmentKnowledge of optical theory and eyewear merchandise is considered an assetHow You’ll BenefitCompetitive wages including quarterly bonuses (for qualifying clinics)A comprehensive benefits package that includes outstanding optical coverageRapid and continued growth, ensuring a constantly challenging and rewarding environmentA workplace culture that fosters a sense of collaborationOngoing training and development opportunities to help you develop your careerCompensationFYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation is $63,900 – $79,900 annually, considering experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering.EEO and AccommodationsFYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal‑opportunity employer and provide accommodations, if required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.#J-18808-Ljbffr

📌 Clinic Manager/ Practice Coach, Optician I - C$63,900 - C$79,900 A Year (Winnipeg)
🏢 FYidoctors
📍 Winnipeg