(This posting reflects an existing vacancy)

On Side Restoration is looking for a Project Supervisor (Water Damage) to join our team. Reporting to the Operations Manager, the Project Supervisor leads our Water Damage team while overseeing restoration projects in the field. This hands-on leadership role combines team supervision, coaching, and on-site support to ensure projects are completed safely, efficiently, and to the highest standards.

The ideal candidate brings strong water damage restoration experience, proven leadership skills, and a commitment to exceptional customer service. As a working leader, you’ll guide and support field teams, help resolve project challenges, build strong client relationships, and ensure compliance with restoration best practices and health and safety standards.

Compensation

- Salary Range: $32-$36/hour
- On-call premium paid for rotating coverage
- Overtime opportunities (where applicable)

Benefits

- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility

What You’ll Do

- Providing hands-on support, mentorship, and leadership to restoration technicians
- Site Safety Inspections
- Monitor and maintain schedules, communicating with stakeholders regularly to ensure customer satisfaction
- Documentation of site visits and job progress
- Weekly Fleet Checks

What You Bring

- Previous water damage experience and applicable IICRC certification. A combination of experience and education will be evaluated
- Training abilities and a passion for helping teams get ‘it’ right the first time
- Strong technical knowledge in specialty drying situations
- Strong organizational and inventory management abilities
- Excellent communicator with a natural, authentic rapport
- Ability to work out in the field with the team
- Team player,



self-motivated and goal oriented.
- Ability to prioritize and meet tight timelines
- Computer skills, and proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Clear criminal background check
- Enhanced critical thinking, decision-making and problem-solving skills
- English proficiency, written and spoken

What will set you apart

- IICRC certifications
- Asbestos tickets
- Level 1 First Aid

Why You’ll Love Working Here

- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note: Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.

Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.

Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Job Type: Full-time

Pay: $32.00-$36.00 per hour

Advantages

- Casual dress
- Company events




- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Application question(s):
- This position requires computer skills with work programs and applications. Speak to your comfort level using Microsoft Office applications (Word, Excel, Outlook) and learning new programs.
- Health and Safety are of utmost importance.

Please tell us what this means to you and how you implement this with your teams.
- Have you trained or mentored technicians before? How do you approach hands-on training?
- Can you share an example of a time when you helped implement a new process or procedure within your team or department? What steps did you take to ensure it was successful, and how did you handle any challenges?
- Do you have any valid or expired IICRC tickets? Please list them here.
- Are you able to work a Rotating On-Call Schedule (responding to emergency calls after hours)? This is additional to scheduled day time hours. Premium and overtime paid.
- Tell us about your restoration experience and what makes you a strong candidate for a supervisory role. Be sure to highlight any experience you have with water damage restoration, contents restoration, remediation, and leading or mentoring teams.
- As a Project Supervisor, you'll be responsible for leading and developing your team, overseeing daily operations, collaborating with other teams, and providing hands-on support in the field when required. Please describe your experience managing multiple responsibilities and how you stay organized while balancing competing priorities.

Experience
- supervisory/leading a team: 2 years (preferred)
- Water Restoration Technician: 2 years (preferred)

Licence/Certification:
- Driving Licence (required)

Work Location: In person

📌 Project Supervisor (Water Damage) (Grande Prairie)
🏢 On Side Restoration
📍 Grande Prairie