About UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. We work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our collaborative and flexible working environment. Our organizational ambition centers around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.Job ResponsibilitiesThis role is accountable for end to end Quality Assurance for Wellbeing Collective products in Canada, covering both innovation delivery and post launch market quality, while ensuring full compliance with Health Canada GMP expectations and Unilever Quality Standards. The role also has line management responsibility for a temporary Quality Specialist, ensuring operational continuity, workload balance, and execution of day to day quality activities in the Canadian market.Key ResponsibilitiesQuality & Compliance (Canada Market Ownership)Own and ensure Health Canada GMP and NHP quality compliance for all WBC products commercialized in Canada.Act as QA lead for market readiness, ensuring all quality deliverables (release, stability, specs, ICQA, CC) are completed and approved prior to launch.Lead post launch quality oversight, including complaints management, investigations, market deviations, concessions, and risk assessment.Ensure consumer/ customer complaints are handled with speed for closure. Coordinated with various supplying sites/ OpCos for fact based and logical reply to the consumer.Maintain and improve Canadian QMS performance, audits, self assessments, and compliance indicators.Innovation & Change ManagementLead and contribute the geo-expansion projects for Canada as per the business growth aspirations.Collaborate with the US supplying operating companies and contract manufacturers externally (within Canada and overseas) for quality relates matters including Quality Control activities, food safety, compliance, and drive to resolve them with logical conclusion.Provide QA leadership for innovation, renovation, and change control activities, aligned with WBC and global Quality governance.Ensure Technical Transfer, ICQA, Change Controls, and Stability strategies are robust, compliant, and delivered OTIF.Partner with Global QA, R&D, Regulatory, Supply Chain,



and external CMs/laboratories to enable speed to market without increasing risk.People Leadership & Operational ManagementDirectly manage a temporary Quality Coordinator (contractor) supporting Canadian quality activities.Define priorities, delegate tasks, review deliverables, and provide technical guidance to ensure quality execution and compliance.Ensure continuity of operations during periods of high project volume and critical launches.Coach and develop quality capability within the Canada scope, even within a temporary resource model.Systems & Ways of WorkingOwn deployment and effective usage of QualityOne (Veeva) for Canada related NCRs, CCs, investigations, and documentation.Drive harmonization between global WBC quality processes and local Canadian requirements, ensuring clarity of responsibilities across functions.Identify opportunities for process simplification, standardization, and efficiency gains.Stakeholder Management & LeadershipAct as the primary Quality point of contact for Canada within Wellbeing IE.Provide clear, risk based quality recommendations to senior stakeholders and decision boards.Train and educate cross functional teams on Quality, GMP, and Health Canada expectations.Represent Quality in governance, escalation, and business decision forums.Market Quality Operations (MQO – Post Launch Ownership)Own post launch Quality for the Canadian market, acting as the primary MQO Quality lead.Lead and govern:Consumer and customer complaints management, including investigations and trend analysis, Market deviations, concessions, and escalations, Stability monitoring and shelf life management, Ongoing risk assessment for existing SKUs.Ensure timely, compliant closure of all quality events, with clear root cause analysis and sustainable actions.Protect consumer safety, compliance status, and brand reputation through strong MQO controls.Critical Skills & CapabilitiesStrong expertise in GMP, Quality Systems, and regulated markets.Proven experience managing innovation pipelines and post launch quality activities.Demonstrated people leadership, including oversight of contractor or temporary resources.Strong stakeholder management, influencing, and risk based decision making skills.Experience & QualificationsBachelor’s degree in pharmacy, Food Engineering, Chemical Engineering, Biotechnology, or related fields.Experience in Quality Assurance/Quality Control within consumer goods, nutraceuticals, supplements,



or food industry.Knowledge and experience with Canadian Food and NHP Regulations and associated guidelinesExperience with North American suppliers is an asset.Knowledge of SAP, QMS, SOPs, CAPA, and fundamental quality processes.Familiarity with product specifications, CoAs, analytical results, and quality investigations.Experience with post launch monitoring and operational quality controls.Strong ownership mentality and accountability.Excellent communication and cross functional collaboration skills.Ability to work independently as an external contractor.High level of organization, discipline, and attention to detail.Demonstrated experience supporting product launches, renovations, and regulated markets.Location RequirementsCandidates who wish to be considered for a location-based role must be willing to reside within a commutable distance and adhere to the in‑person work requirements for location (office, R&D facility or factory) as indicated in the posting. Remote based candidates will not be considered for location-based roles unless they adhere to the stated requirements. Candidates may apply for a position that has a remote location requirement and are eligible if they meet the other requirements and reside in a state with eligible jurisdiction.Pay & CompensationThe pay range for this position is $98,200–$147,200. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is bonus eligible and LTI eligible.BenefitsUnilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability advantages, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.Equal Employment Opportunity StatementUnilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.#J-18808-Ljbffr

📌 Quality Manager Canada - Wellbeing Collective - C$98,200 - C$147,200 A Year (Winnipeg)
🏢 Unilever
📍 Winnipeg