Receptionist/Concierge The Opportunity

Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere.

What You’ll Do

- Welcome residents, families, and visitors, and respond to inquiries with care

- Answer phones, route messages, and manage incoming and outgoing mail

- Maintain accurate records, files, and office documentation

- Assist with billing, accounts payable/receivable, and daily bank deposits

- Support the team in keeping the residence safe, secure, and well-organized

- Ensure health, safety, and confidentiality policies are always followed.

What You’ll Bring

- Secondary school diploma (Grade 12) or equivalent required

- Previous experience in a receptionist, clerical, or bookkeeping role





- Proficiency in Microsoft Word and Excel; working knowledge of office systems

- Exceptional communication and customer service skills

- Ability to multitask, prioritize, and remain calm under pressure

- Comfort interacting with seniors, families, and visitors with warmth and empathy

- Organized, self-motivated, and able to work both independently and in a team

What We Offer

- A safe, inclusive workplace where you’re supported and appreciated

- Competitive compensation and benefits

- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

- Ability to manage physical and mental demands of the role

- Must be prepared to respond to emergency situations

- Explicit Criminal Background Check, VSS and TB Test where required

📌 Receptionist/Concierge - PT Temporary (Welland)
🏢 Chartwell Career Site English
📍 Welland