Join CBI Home Health as a Care Access Representative to manage vital scheduling tasks in a hybrid environment. Deliver exceptional client service in Toronto, Mississauga, Ottawa, or Hamilton.

As a Care Access Representative, you will play a crucial role in ensuring effective coordination of care within a busy contact center. This role is ideal for candidates with two years in customer service or scheduling, who possess strong problem-solving abilities and can handle multiple tasks. Your role will directly contribute to client satisfaction and quality care delivery.

Key Responsibilities: • Utilize scheduling software to manage care provider assignments • Achieve KPIs set for quality and efficiency • Communicate extensively with clients and families • Develop solid relationships with care collaborators • Track and manage care plans and records accurately

Requirements: • High school diploma or equivalent • At least two years of related experience • Microsoft Office proficiency required • Excellent verbal and written communication • Experience in healthcare scheduling is desirable

Your skills will directly impact the delivery of care at CBI Home Health. #J-18808-Ljbffr

📌 Community Care Access Role at CBI Home Health (Winnipeg)
🏢 CBI Home Health
📍 Winnipeg