Shape the future of customer service in the automotive industry as an Experienced Service Manager at Dilawri Group. Lead a talented team while optimizing service operations across Canada’s premier automotive group.
As a Service Manager, you'll be responsible for overseeing workflow, profitability, and ensuring customer satisfaction within the Service Department. Your leadership will play a critical role in mentoring staff and managing operational efficiency, thereby enhancing overall service quality and maintaining high qualified standards.
Key Responsibilities:
• Achieve craftsman league scores above average
• Develop training programs for all service personnel
• Manage quality control systems for repair work




• Conduct annual performance reviews for service staff
• Ensure timely repair order completion and filing
Requirements:
• Strong leadership and mentorship abilities
• Proven experience in service department management
• Excellent communication and interpersonal skills
• Ability to interpret financial metrics and forecasts
• Legally entitled to work in Canada
Apply your passion for service excellence at Dilawri and make a difference in the automotive industry.
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📌 Experienced Automotive Service Manager (North Vancouver)
🏢 Dilawri Group of Companies
📍 North Vancouver