Location:Ontario, CanadaIndustry:Hospital / Health CareJob Type:Full-TimeSalary:CAD 30.00 – CAD 35.00 per hourJob OverviewIIQAF Group is seeking a professional and compassionateCustomer Service Executiveto join our healthcare operations team in Ontario. The ideal candidate will serve as the first point of contact for patients and clients, providingexceptional customer support, appointment coordination, and issue resolutionwhile ensuring a positive patient experience.This role is perfect for candidates searching forCustomer Service Executive jobs in Ontario ,Healthcare Customer Service roles ,Patient Service Representative positions, orHospital Frontline Customer Support jobs .Key ResponsibilitiesGreet and assist patients, visitors, and clients with professionalism and courtesyHandlephone, email, and in-person inquiriesefficientlySchedule and confirmpatient appointments, consultations, and follow-upsMaintain accuratepatient records and database updatesResolve patient and client complaints or concerns in atimely and empathetic mannerProvide information abouthospital services, procedures,



and policiesCollaborate with healthcare staff to ensuresmooth patient flow and service deliverySupport administrative tasks such asbilling inquiries, forms processing, and reportingUpholdconfidentiality and compliance with Ontario healthcare regulationsRequired Skills & QualificationsProven experience inCustomer Service, Patient Services, or Front Desk rolesStrong knowledge ofcustomer service principles and patient care standardsExcellentcommunication, interpersonal, and problem-solving skillsProficiency inMS Office, CRM systems, or hospital management softwareAbility to work in afast-paced healthcare environmentProfessional, empathetic, and patient-focused attitudePreferred QualificationsPrevious experience inhospital, clinic, or healthcare administrationKnowledge ofmedical terminology and healthcare software systemsAbility to work flexible shifts, including evenings or weekendsWhy Join IIQAF GroupCompetitive pay:CAD 30.00 – CAD 35.00 per hourOpportunity to work in aprofessional healthcare setting in OntarioCareer growth inhospital administration and patient servicesSupportive and collaborative team cultureStable employment with areputable healthcare organization#J-18808-Ljbffr

📌 Customer Service Executive - C$30 - C$35 An Hour (Winnipeg)
🏢 IIQAF Group
📍 Winnipeg