Elevate traveler experiences as a Duty Manager with Swissport in our Executive Lounge. Supervise operations, enhance guest service, and lead a dedicated team in a vibrant airport setting.

In this pivotal role, reporting to the Lounge Manager, you will oversee the Executive Lounge's daily operations. We seek an individual with a passion for hospitality and customer service excellence. Your leadership will ensure compliance with health regulations and promote a high standard of guest satisfaction within our dynamic team.

Key Responsibilities: • Supervise and assign duties to Lounge Agents • Ensure audit compliance with perfect scores • Manage budgets and financial KPIs effectively • Coach staff and maintain performance records • Respond promptly to customer service inquiries

Requirements: • High School diploma or equivalent • 3 years' experience in hospitality management • Bilingual in French and English • Strong leadership and problem-solving skills • Flexibility to work varied shifts

Apply your customer service expertise and leadership skills to enhance the Swissport lounge experience. #J-18808-Ljbffr

📌 Duty Manager at Swissport Lounges (Winnipeg)
🏢 Swissport
📍 Winnipeg